Reception and Customer Service (Placemaker)

Places for People; Gloucester; On-site; GBP 20,000 - 25,000; Full time

Job summary

Join a vibrant team as a Reception and Customer Service colleague, known as a Placemaker, where you'll create a welcoming environment and deliver exceptional service. This role offers a chance to inspire teamwork while engaging with customers in a lively setting. Ideal for proactive individuals, this position emphasizes personal development and continuous training, ensuring you grow within a supportive organization. Enjoy a comprehensive benefits package, including flexible working options and health memberships, as you contribute to healthy communities and make positive first impressions.

Benefits

Real Living Wage foundation alignment

Bonus scheme (2%)

Full Health & Fitness membership

Flexible working options

Additional annual leave options

Ongoing personal development opportunities

Company Pension scheme

Healthcare cashback plan

Discounts on activities, shops, and cafes

Extra perks and discounts from various retailers

Qualifications

• Experience in sales and customer service is beneficial.
• Proactive and self-motivated individuals are valued.

Responsibilities

• Create a welcoming atmosphere for members and visitors.
• Inspire teamwork and deliver excellent customer service.

Skills

Customer Service

Sales Techniques

Organizational Skills

Relationship Building

Proactive Attitude

Job description

Reception and Customer Service (Placemaker)

Join us to apply for the Reception and Customer Service (Placemaker) role at Places for People.

About the Role

We have an exciting opportunity for a Reception and Sales colleague, known internally as a Placemaker, at Places Leisure. You will work in a lively environment, inspiring teamwork and delivering excellent customer service. Your role will involve creating a welcoming atmosphere and making positive first impressions on members and visitors.

Previous experience in sales and customer service is beneficial, but we also value proactive and self-motivated individuals. We offer continuous training and development to help you succeed and grow within our organization.

About You

• You can build personable relationships with customers.
• You are organized and confident in managing operational tasks.
• You support physical activity and our mission for healthy communities.
• You are familiar with sales tools and techniques.
• You are target-driven and passionate about customer service.

Benefits

We offer a comprehensive benefits package including:

• Real Living Wage foundation alignment
• Bonus scheme (2%)
• Full Health & Fitness membership
• Flexible working options
• Additional annual leave options
• Ongoing personal development opportunities
• Company Pension scheme
• Healthcare cashback plan
• Discounts on activities, shops, and cafes
• Extra perks and discounts from various retailers

Next Steps

If you meet the criteria and are ready to advance your career, please apply with a CV and supporting statement. We encourage early applications as the closing date may be brought forward if we receive many quality submissions.

We are committed to safeguarding and promoting a safe community environment, following robust policies and procedures, including DBS checks where applicable.

Additional Support and Inclusion

We support the Armed Forces Covenant and guarantee interviews for eligible candidates. We are also a Level 2 Disability Confident employer, guaranteeing interviews for disabled applicants who meet the criteria. Neurodiverse individuals are encouraged to apply, with guaranteed interviews.

Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Administrative