Reception and Customer Service (Placemaker)

Places Leisure; Camberley; On-site; GBP 20,000 - 25,000; Full time

Job summary

Join a community-focused organization as a Reception and Customer Service (Placemaker) at Places Leisure. In this entry-level role, you will deliver excellent customer service, create a welcoming atmosphere, and have opportunities for career progression. With a comprehensive benefits package and ongoing training, this position is perfect for passionate individuals looking to thrive in a lively environment.

Benefits

Real Living Wage alignment

Bonus scheme (2%)

Full health & fitness membership for you and family

Flexible working arrangements

Additional annual leave options

Ongoing personal development opportunities

Company pension scheme

Healthcare cashback plan (up to £500/year)

Discounts on activities, shop, and cafes

Exclusive discounts from retailers and entertainment providers

Qualifications

• Experience with sales tools and techniques.
• Strong multitasking skills and confidence in operational tasks.
• Passionate about delivering outstanding customer service.

Responsibilities

• Deliver excellent customer service and create a welcoming atmosphere.
• Make a positive first impression on members and visitors.
• Support proactive individuals through training and development.

Skills

Customer Service

Multitasking

Sales Techniques

Relationship Building

Job description

Reception and Customer Service (Placemaker)

Join us at Places Leisure as a Reception and Customer Service (Placemaker) and be part of a community-focused organization.

About the Role

We are seeking a friendly and organized individual to join our team in a lively environment. Your role will involve delivering excellent customer service, creating a welcoming atmosphere, and making a positive first impression on members and visitors. Previous sales and customer service experience is beneficial, but we also support proactive individuals through training and development.

This position offers opportunities for career progression within Places Leisure, including roles such as Assistant Manager and Manager, with ongoing training in customer service, sales, lifeguarding, and swimming instruction.

About You

• Ability to build meaningful relationships with customers.
• Strong multitasking skills and confidence in operational tasks.
• Advocate for physical activity and healthy lifestyles.
• Experience with sales tools and techniques.
• Passionate about delivering outstanding customer service.

Benefits

We offer a comprehensive benefits package, including:

• Real Living Wage alignment
• Bonus scheme (2%)
• Full health & fitness membership for you and nominated family members
• Flexible working arrangements
• Additional annual leave options
• Ongoing personal development opportunities
• Company pension scheme
• Healthcare cashback plan (up to £500/year)
• Discounts on activities, shop, and cafes
• Exclusive discounts from various retailers and entertainment providers

If you're ready to take the next step, click apply to visit our careers site, learn more about the role, and submit your application.

Safeguarding

We are committed to safeguarding and creating safe communities. Our recruitment includes DBS checks where applicable, and all staff are expected to uphold our safeguarding policies.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Administrative
• Industries: Wellness and Fitness Services