Reception Administrator, Senior Divisions (Maternity Cover)

Coast and Vale Learning Trust; Chelmsford; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Excellent benefits & CPD

Lunch without charge in term time

Discounted sport club membership

Job summary

New Hall School is seeking a Reception Administrator, Senior Divisions (Maternity Cover). This role provides a warm, efficient reception and professional administrative support across the school, handling enquiries and coordinating a range of administrative tasks for students, staff and visitors.

The postholder will maintain an excellent front-of-house environment, ensuring accurate records, prompt responses and smooth operation of day-to-day school life, while safeguarding and confidentiality

Qualifications

• GCSE Maths and English at grade B or above or equivalent.

Responsibilities

• Maintain a welcoming, efficient and professional reception environment for students, staff, parents and visitors.
• Respond to enquiries professionally, ensuring messages are received promptly and accurately.
• Provide admin support including maintaining student records, creating visitor badges and booking logistics.
• Oversee lost property, coordinate with Attendance Office and other departments.
• Support wider administrative tasks as directed by the office.
• Handle confidential information in line with data protection procedures.

Skills

Communication

Organisational skills

Interpersonal skills

Professional telephone manner

Attention to detail

Stakeholder management

Task prioritisation

Relationship building

Education

GCSE Maths and English (grade B or above)

Tools

Word processing

Database experience

Job description

New Hall School is seeking to appoint a Reception Administrator, Senior Divisions (Maternity Cover). This role is central to the smooth day-to-day operation of the School and serves as a key point of contact for students, staff, parents and visitors. Predominantly based in the main School building, the postholder will provide a warm, efficient and professional reception service, ensuring all enquiries are handled courteously and effectively.

Acting as an ambassador for New Hall, the Reception Administrator will contribute to creating a welcoming and positive environment for the School community and its visitors. The role also includes providing high-quality administrative support, helping to ensure the efficient running of School operations and maintaining effective communication across a range of stakeholders.

Key responsibilities:

• to maintain a welcoming, efficient and professional environment, providing hospitality for students, staff, parents and visitors to the School
• to provide a professional response to enquiries and to ensure messages are received promptly and accurately
• to provide administrative support including maintaining student records, creating visitor badges, arranging taxi bookings, meeting rooms and School mobile phone bookings, and overseeing stock supplies
• to oversee lost property items, liaising with the Attendance Office, Estate Department, Tutors and parents
• to provide support for the School’s wider administrative needs, as directed
• to handle confidential information in accordance with the School’s data protection procedures

The successful candidate will be expected:

• to have a clear understanding of, and commitment to, the aims and ethos of a Catholic independent boarding and day school
• to hold GCSE Maths and English (or equivalent qualifications) at grade B or above
• to possess excellent IT skills, including word processing and database experience
• to have an understanding of the importance of promoting and safeguarding the welfare of children
• to have previous experience of working in a School or similar educational environment
• to have excellent communication, organisational, and interpersonal skills
• to demonstrate a high level of accuracy, discretion, and attention to detail
• to demonstrate excellent communication and organisational skills
• to build rapport effectively, ensuring stakeholder needs are met
• to work quickly and accurately, with a keen eye for detail
• to demonstrate a professional telephone manner
• to prioritise tasks effectively
• to relate effectively to different stakeholders

What New Hall offers:

• Excellent benefits & CPD
• Lunch without charge in term time
• Discounted annual membership for New Hall Sport Club

New Hall School offers an exceptional working environment. The main campus occupies the stunning Grade I listed former Tudor palace of Beaulieu. The School’s conference and events venue is at the Grade I listed Boreham House, one mile away. New Hall is a warm, welcoming, and supportive community, with a staff of around 300.

Beaulieu Park railway station is at the entrance to New Hall’s Avenue: 30 minutes to Stratford and 38 minutes to London Liverpool Street. The Elizabeth Line at Shenfield (13 minutes by train) terminates at Heathrow airport. There are nearby airports: London Stansted, London Southend and London City.

All adults employed by the New Hall School have a responsibility for data protection and have a duty to observe and follow the principles of the GDPR Regulations. All applicants must be able to provide evidence of their Right to Work in the UK prior to commencement of employment. As part of our need to comply with UK immigration rules, you will be required to provide Home Office stipulated documentation prior to interview.

As well as verification of identity, we ask all successful candidates to undertake an enhanced DBS disclosure. In line with Keeping Children Safe in Education (KCSIE) guidance, we may also conduct an online search about any shortlisted candidates as part of our due diligence to identify any matters that might relate directly to our legal duty to meet safeguarding duties, in accordance with Keeping Children Safe in Education (KCSIE). New Hall School is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.

SAFEGUARDING AND FURTHER INFORMATION

Due to the nature of this role, it will be necessary for the appropriate level of criminal record disclosure to be undertaken. In making your application, it is essential you disclose whether you have any pending charges, convictions, bind-overs or cautions and, if so, for which offences. This post will be exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974. Therefore, applicants are not entitled to withhold information about convictions which for other purposes are ‘spent’ under the provision of the Act, and, in the event of the employment being taken up; any failure to disclose such convictions will result in dismissal or disciplinary action. The fact that a pending charge, conviction, bind-over or caution has been recorded against you will not necessarily debar you from consideration for this appointment.