Reception Administrator – Little Giggles Nursery, Leigh

Little Giggles Private Day Nursery & Preschool; Leigh; On-site; GBP 40,000 - 60,000; Full time

Job summary

Little Giggles Nursery à Leigh cherche un administrateur de réception motivé pour rejoindre son équipe dynamique. Vous serez responsable de la gestion des réservations, du service client et de l'administration générale. Ce rôle offre des opportunités de développement de carrière et un environnement de travail agréable.

Benefits

Réductions allant jusqu'à 50% sur les frais de garde

Évaluations salariales annuelles

Prises en charge d'appels médicaux et de formation

Petit déjeuner offert au personnel

Qualifications

• Minimum de cinq ans d'expérience en administration est essentiel.
• Confiance dans la gestion de la communication en personne et par téléphone.
• Capacité à travailler efficacement sous pression.

Responsibilities

• Fournir un excellent service client via téléphone, email, et en personne.
• Gérer les réservations de sessions et notifier les absences d'enfants.
• Maintenir les comptes clients à jour et suivre les paiements en retard.

Skills

Organisé

Communication

Gestion du temps

Compétences en Excel

Job description

Quick overview

Little Giggles Leigh From £13.10 an hour Childcare discount upto 50%

• Excellent starting salary with career progression and bonus opportunities.
• Enjoy a guaranteed week off at Christmas and free staff breakfasts!

Contract Options

Full Time

Reception Administrator – Little Giggles Nursery, Leigh
Little Giggles Leigh

Are you an organised, confident communicator with a strong administrative background? Little Giggles Nursery is looking for a highly motivated and efficient individual to join our friendly Leigh Nursery Reception team.

Hours: Alternating shifts (07:45–17:00 or 08:45–18:00), 43.75 hours per week
Experience: Minimum of five years’ administration experience essential
Salary: Starting at £13.10 per hour
Perk: Guaranteed week off at Christmas!

Key Responsibilities

Deliver excellent customer service via phone, email, and face-to-face.

Handle inbound sales inquiries and process new customer registrations using our in-house Connect software.

Manage session bookings and notify rooms of child absences.

Accept and record monetary payments; send invoices and statements.

Maintain up-to-date customer accounts and follow up on overdue payments.

Assist with daily post and court claims where necessary.

Demonstrate strong IT skills, especially Excel, and manage time effectively under pressure.

Keep records of financial transactions including petty cash, receipts, and banking.

Monitor and reduce nursery debt levels in line with policy.

Support HR admin such as staff onboarding and compliance tracking (DBS, safeguarding, training).

Maintain an organised, welcoming reception area and ensure all displays are up to date.

Communicate effectively with the nursery team and management to ensure smooth operations.

Why Work at Little Giggles?

Annual salary reviews every April

Training and career development opportunities

Monthly prizes and bonuses for employee recognition

Free staff breakfasts

Paid medical appointments and training

Online systems for rotas, holidays, and documentation

Free parking and up to 50% staff discount on childcare fees

Annual awards ceremony and a supportive, vibrant team culture

Little Giggles is committed to safeguarding and promoting the welfare of children and expects all staff and volunteers to share this commitment. All applicants should be aware that posts within the nursery are exempt from the Rehabilitation of Offenders Act 1974.

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