Reception Administrator

Big Life group; Manchester; Hybrid; GBP 21,000 - 27,000; Full time

Benefits offered by this job

25 days annual leave

35-hour work week

Job summary

Big Life Group in Manchester is seeking a Reception Administrator to support the day-to-day running of the Kath Locke Centre in Moss Side and the Zion People’s Centre in Hulme, delivering a warm, professional first point of contact.

You will handle day-to-day administration, stay organised, and adapt to changing priorities, including answering calls and enquiries.

Hours are 35 per week, with 25 days annual leave rising to 30 after five years; closing date in October.

Qualifications

• Customer-facing experience preferred.
• Strong organisational and time management skills.
• Excellent communication and spelling/grammar.

Responsibilities

• Provide a welcoming first point of contact at Kath Locke Centre and Zion Centre.
• Manage day-to-day administration and respond to calls and enquiries daily.

Skills

Excellent people skills

Strong organisational abilities

Ability to respond confidently to\n 1

Telephone and enquiry handling

Job description

The Big Life Group’s mission is to fight for equity in health, in wealth and in life. We are a social business delivering a range of services across the North of England, covering everything from mental and physical health, addiction and criminal justice, to housing, education, family support and much more. What links them together is the way we work – The Big Life Way.

We always stand shoulder-to-shoulder with people, working with them on the things that matter most to them. Everything we do is designed and informed by the needs, priorities and strengths of people and communities.

If you’re looking for more than a job – if you want to be part of a team that’s bold, creative and relentlessly committed to equity – then Big Life could be the place for you.

The basics

Hours

35 hours per week

Annual leave

25 days, increasing to 30 days after five years

Base

Kath Locke Centre and Zion People’s Centre

Closing date for applications

Sunday, 18 th October

Interviews will take place on the 23 rd and 24 th October

We recognise that AI tools can be useful in supporting job applications, for example by helping with spelling, grammar, structure, or clarity. However, the content of your application should reflect your own skills, experience, knowledge, and ideas. You may be asked at interview to expand on or discuss any part of your application.

What you’ll be doing

As a Reception Administrator, you will play a key role in the day-to-day running of our busy community centres, the Kath Locke Centre in Moss Side and the Zion People’s Centre in Hulme.

As part of the reception team, you will provide a welcoming and professional first point of contact and take responsibility for the effective delivery of day-to-day administration. You will have excellent people skills, strong organisation and the ability to respond confidently to changing priorities, including responding to calls and enquiries daily.

Above all, you’ll play an important role in making our centres welcoming, efficient and accessible places for the communities we serve. If you enjoy variety and working with people, we’d love to hear from you.

Unfortunately, we’re not able to accept applications after the deadline, and we can’t accept CVs.