Reception/Administrator

Brett Martin Ltd; Coventry; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading independent manufacturing company in Coventry seeks a Receptionist/Administrative Assistant. The role involves greeting visitors, managing calls, and providing administrative support. Candidates should demonstrate strong customer service skills, effective communication, and organisational capabilities. The position is fulltime with career development opportunities in a positive working environment.

Qualifications

• Strong customer-focused approach ensuring satisfaction.
• Exceptional written and verbal communication skills.
• Proven organisational and administrative capabilities.

Responsibilities

• Greet visitors and manage incoming calls.
• Prepare and distribute internal communications.
• Assist with onboarding new staff.

Skills

Customer-focused approach

Written and verbal communication skills

Organisational capabilities

Time management

Team collaboration

Industry awareness

Job description

Job Description

Location: Brett Martin Daylight Systems, Sanford Close, Aldermans Green Industrial Estate

To provide a welcoming and professional experience for visitors and callers, while delivering efficient administrative support across the business. This dual role ensures smooth day-to-day operations and contributes to a positive workplace environment

About The Role

Reception Duties:

• Greet visitors and customers in a courteous and professional manner
• Manage incoming calls, emails, and postal correspondence
• Maintain a tidy and welcoming reception area
• Coordinate visitor sign-in procedures and issue passes
• Liaise with couriers
• Ensure compliance with health and safety procedures for visitors

Administrative Support

• Prepare and distribute internal communications and documents
• Book meeting rooms and manage room calendars
• Maintain office supplies and place orders when necessary
• Assist & support other departments with ad hoc tasks
• Update internal contact lists and directories
• Assist with onboarding new staff (e.g., issuing access cards, welcome packs)
• Help organise company events or meetings

Skills Needed

About The Company

At Brett Martin, you’ll join a workplace where our teams have created a positive working and learning environment. We have career pathways for everyone, whether you’re looking for a specific office role or would like to work hands-on with products. No matter which area of the business you join, you’ll find plenty of opportunities to learn new skills and develop a rewarding career.

Company Culture

Brett Martin, established in 1958, is a leading independent manufacturing company based in Northern Ireland, employing around 1,000 people across its UK sites. With a head office in Mallusk, Co. Antrim, it specializes in plastic sheets, roof light systems, and plumbing and drainage products. Known for its commitment to investment in technology, sustainability, innovation, and employee development, Brett Martin is a top Northern Ireland employer. The company boasts a turnover of £195 million, 50% of export sales to over 70 countries, and 25% of its operations are sustainably powered.

Required Criteria

• Demonstrates a strong customer-focused approach, ensuring customer satisfaction and service excellence
• Exceptional written and verbal communication skills, with the ability to convey information clearly and professionally
• Proven organisational and administrative capabilities, with attention to detail and time management
• Comfortable working independently or collaboratively within a team environment
• Maintains current business knowledge and industry awareness, contributing to informed decision-making

Desired Criteria

• Brings relevant experience from industrial or construction sectors
• Assertive and confident in a sociable manner that builds trust and rapport without confrontation

Closing Date: Friday 10th October, 2025

Contract Type: fulltime

Salary: Based on Experience