Reception/Administration Assistant

NHS Scotland; Glasgow; On-site; GBP 23,000 - 27,000; Part time

Job summary

A healthcare provider in Glasgow is seeking a part-time Reception/Administration Assistant to join their team. This role involves greeting patients, processing prescriptions, and other administrative duties. Applicants should have excellent communication skills and be comfortable in a fast-paced environment. The position offers a salary ranging from £23,645 to £26,092 annually, with benefits including NHS pension scheme and generous holiday allowance.

Benefits

Generous holiday allowance

NHS pension scheme

Bank holidays and weekends off

Qualifications

• Previous experience in a fast-paced patient or customer-facing role is essential.
• Experience in a GP or healthcare setting is desirable.
• Full training will be provided to the right candidate.

Responsibilities

• Greeting patients at reception and over the phone.
• Processing prescriptions and mail.
• Booking and canceling appointments.

Skills

Excellent communication skills

IT skills

Multi-tasking

Ability to work under pressure

Tools

EMIS

Docman

Job description

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Reception/Administration Assistant, Glasgow

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Client:

NHS Scotland

Location:

Glasgow, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

587db10ad209

Job Views:

5

Posted:

12.08.2025

Expiry Date:

26.09.2025

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Job Description:

Anniesland Medical Practice is a large, busy, and friendly training practice in North West Glasgow.

We are currently looking to recruit an enthusiastic and reliable Receptionist/Administration Assistant to join our team.

This vacancy is 18 hours a week, with shifts on Monday and Friday from 8.30 am to 6 pm, with the potential for more hours in the future.

Salary scale ranges from £23,645 per annum (£12.25 per hour) to £26,092 per annum (£13.52 per hour). The starting salary will depend on experience.

Benefits include bank holidays and weekends off, a generous holiday allowance, and optional entry into the NHS pension scheme.

This role requires excellent communication and IT skills, previous experience in a fast-paced patient or customer-facing role, the ability to work under pressure, adapt to busy and unpredictable situations, and uphold patient confidentiality at all times. Multi-tasking in a dynamic environment is essential.

We offer a supportive and enjoyable working environment with a focus on personal development for all roles.

Experience in a GP or healthcare setting and familiarity with GP computer systems (EMIS and Docman) is desirable, but full training will be provided to the right candidate.

The responsibilities include greeting patients at reception and over the phone, processing prescriptions and mail, booking and canceling appointments, signposting patients to appropriate services, communicating with hospitals and other services, and various administrative duties.

To apply, please send your CV and cover letter to Euan Walker, Practice Manager at Urban Practice.