Receipts Office Clerk

University of Reading; Reading; On-site; GBP 25,000 - 35,000; Full time

Job summary

The University of Reading is seeking a motivated individual for a full-time, permanent role within the Receipts Team in the Finance Directorate. Responsibilities will include payment reconciliation, assisting with queries, and preparing refunds, requiring strong communication and basic accounting skills. This position offers an excellent opportunity to contribute to a diverse and inclusive team committed to supporting students.

Qualifications

• Contact with Graham Dickens, Collections & Receipts Manager, or Darren Francis, Head of Transactional Services.
• Good communication skills required.
• Accuracy and understanding of basic accounting are necessary.

Responsibilities

• Payment reconciliation and monitoring shared email boxes.
• Allocating payments and dealing with emailed queries.
• Preparing refunds and taking telephone payments from students.

Skills

Good communication skills (verbal and written)

Accuracy

Ability to communicate at different levels

Ability to work both independently and as part of a team

Understanding of basic accounting

Good Microsoft Excel knowledge

Ability to quickly learn systems

Highly motivated, organised and efficient

Self starter

Good team player

Education

Good GCSEs or equivalent

Job description

Full time, permanent position

Closing date 23:59 3rd August 2025

Interviews to be held week beginning 11 of August 2025

Applications from job seekers who require sponsorship to work in the UK are welcome and will be considered alongside all other applications. However, non-UK candidates who do not already have permission to work in the UK should note that by reference to the applicable SOC code for this role, sponsorship will not be possible under the Skilled Worker Route. There is further information about this on the .

Responsibilities

The role is within the Receipts Team, which is part of the University’s Transactional Team within the Finance Directorate. The role is responsible for the posting of the University’s payments and income. Tasks include:

• Payment reconciliation
• Monitoring shared email boxes
• Allocating payments received to correct accounts
• Dealing with the emailed queries or forwarding to relevant department
• Preparing refunds
• Taking telephone payments from students
• Assisting with queries
  
  

You Will Have

• Good communication skills (verbal and written)
• Accuracy
• Ability to communicate at different levels
• Ability to work both independently and as part of a team
• Understanding of basic accounting
• Good Microsoft Excel knowledge
• Ability to quickly learn systems
• Highly motivated, organised and efficient
• Self starter
• Good team player
• Good GCSEs or equivalent
  
  

Contact Name Graham Dickens

Contact Job Title Collections & Receipts Manager

Contact Email address

Alternative Contact Name Darren Francis

Alternative Contact Job Title Head of Transactional Services

Alternative Contact Email address

The University is committed to having a diverse and inclusive workforce, supports the gender equality Athena SWAN Charter and the Race Equality Charter, and champions LGBT+ equality. We are a Disability Confident Employer (Level 2). Applications for job-share, part-time and flexible working arrangements are welcomed and will be considered in line with business needs.