Real Estate Administrative Manager

Bighornlaw; Birmingham; On-site; GBP 30,000 - 50,000; Full time

Job description

Posted 6 days ago

Description

We’re hiring an innovative, highly organized Real Estate Group Manager to help our team of real estate agents truly care for clients from start to finish (and beyond) in the home buying and selling process. Do you LOVE getting into the details and organizing each facet? This is for you!

Additionally, utilizing marketing skills and social media to build brand awareness and elevate our online presence, and develop a multi-channel social media strategy, creating dynamic branded content for our social media platforms. The ideal candidate harnesses organizational skills and creativity to deliver the best possible customer experience during the real estate transaction and believes in collaboration to achieve the best results. If you’re ready to dive in, apply today!

Responsibilities

Listings

1. Make Appointments--some weekends and nights (could be from home, as needed)
2. Weekly Seller Calls--may be in text or email format (whichever way is best for the seller)
3. Negotiate Offers (seller) - Not required at this time, but could be a needed task in the future
4. Staging of vacant houses (as needed)
5. Listings to be placed on personal website, social media accounts
6. Flyers (in Microsoft Publisher or Canva) Organize details about homes, photos, arranged in a clear, concise format to give prospective buyers the details of the home
7. Schedule open houses (2-4 on Sunday afternoons) (directional signs will need to be put up prior to open house)

Create the following:

1. Checklist for sellers
2. Questionnaire for sellers (how often do they want to have communication, ages of systems, average utilities....)

Buyer Duties

1. Make Appointments--for showings
2. Secure Buyer Agreements
3. Show and Write Contracts--eventually this will be needed with more experience
4. Negotiate Offers (buyer)--not required at this time, but could be needed in the future
5. Develop Buyer booklet that is emailed to them
6. Update “What to Expect” for buyers and a separate one for sellers

Marketing and Administrative Tasks

1. Website administration (minimal requirements)
2. Lead Generation and Systems Execution: Facebook, Twitter, etc.
3. Communication Systems to get and give feedback to clients
4. Oversee Client communications
5. Answer the Phone and be ready to give information about our listings
6. Administrative Overflow
7. Referral thank you letters
8. Online Vendor List Website (password protected) could be an extension of our website
9. Update mailing list
10. Direct mail marketing, utilizing postcards with beautiful photos to be sent
11. Work with the real estate group to establish our brand’s online identity
12. Create a digital strategy with compelling content across our social media accounts that corresponds with our digital marketing goals
13. Manage, including planning monthly postings and monitoring our social media accounts, including Facebook, Twitter, Instagram, Pinterest, and LinkedIn
14. Identify new media opportunities and connect with social media influencers
15. Deliver monthly reports from our web traffic using Google Analytics and social platforms, and advise on improvements

Listing Manager

1. Fill out listing papers and input information into MLS (also input photos)

CMA's

1. Manipulate photos using Photoshop, choosing the best ones for marketing the home:

Listing Marketing:

1. Seller Communication/Administration (feedback about what buyers thought about their home)

Transaction Coordination

1. Contract to close management: Supervise all administrative duties for home buyer and seller transactions
2. Select and Manage Vendors
3. Compile booklet for buyers that includes details of transaction
4. Complete all paperwork and ensure the completion of all escrow documents, such as appraisals, titles, and mortgage loans
5. Ensure inspections are scheduled and assist with negotiating and completing any necessary repairs
6. Make sure the buyer’s offer and counteroffers get approved and executed by the seller to ensure a smooth real estate sales process
7. Check each document to verify it has all the correct signatures and dates so the transaction process goes smoothly
8. Arrange for and attend events regarding the closing process, including moving schedules
9. Enter client information into the client database system and submit appropriate documentation to the office broker for file compliance, and keep track of transaction activity
10. Organize filing systems and, when needed, help other real estate team members with contracts, such as title exams, title sheets, executing commissions, and coordinating buyer and seller information
11. Adapt to the needs of the realty team and step up to help when appropriate
12. Produce and update new MLS listings and assist with marketing to ensure social media, photos, signs, and other materials are placed appropriately

Qualifications

1. A four-year college degree is required; Candidates must hold a bachelor's degree to be considered
2. 2 years of office management experience or similar work experience required
3. Basic computer skills including experience with Microsoft Excel
4. Displays strong communication, problem-solving, and time management skills
5. Real estate license preferred but not required

Compensation

We’re a rapidly growing, client-focused real estate team committed to delivering exceptional service to both buyers and sellers. We strive to bring together top talent dedicated to excellence, and attention to detail is essential to the high level of care we provide.