Responsibilities
- Work closely with clients and business to assess client fund servicing needs, design target operating models and identify technology solutions best suited to meet client needs.
- Design & implement strategic client transformation engagements by actively collaborating with the client & the wider Citco business.
- Demonstrate a client-driven approach at all times, fostering long-term relationships with clients and prospects throughout the sales and onboarding process.
- Provide subject matter expertise and deep product knowledge of Real Assets.
- Collaborate with leadership to identify and prioritize key areas for transformation, ensuring a strategic and cohesive approach translating business strategies and goals into executable projects.
- Collaborate with leadership to drive strategic direction of the Transformation Office shaping business decisions, and driving growth and revenue.
- Engage with internal stakeholders to communicate the benefits and implications of transformation initiatives.
- Work closely with Business Analysts and broader project and business teams to guide, teach, and impart specialized knowledge.
- Assist with business requirements' sign-off, testing, and development sign-off for initiatives in your specialized area.
- Work directly with Business Development to play an active role in client pitches by effectively demonstrating and communicating the Transformation Office's expertise, best practices, and technological solutions.
- Assist with the development of onboarding and transition plans for new client integration.
- Highlight areas of risk, contribute to meetings, and overall project reporting via the project manager.
- Maintain a proactive approach to industry changes and technology advancements.
- Lead and mentor junior team members to foster a culture of innovation, collaboration, and continuous improvement within the Transformation Office.
Qualifications
- 15+ years of real assets industry experience.
- Professional Certificate, Bachelor, or Master level degree.
- Client-facing experience in the financial services industry is essential.
- Strong knowledge of real estate fund structures, fund types, and asset operations, and familiarity with investment accounting rules and standards.
- Experience in leading business transformation initiatives is preferred.
- Business development experience is preferred.
- Familiarity with Yardi Voyager is beneficial.
- Knowledge of infrastructure funds is beneficial.
- Strong understanding of technology trends and their industry applications.
- Strategic mindset with the ability to translate business goals into actionable plans.
- Excellent leadership and team management skills.
- Exceptional communication and interpersonal skills.
- Ability to be creative and innovative.
- Ability to influence and persuade.
Our Benefits
Your well-being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.
We recognize diversity as a source of organizational pride and strength. We have made it a priority to reflect our nation's evolving diversity in the people we hire, and the culture we create in our organization.
Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process.