Real Assets Accounting Assistant Manager

Apex Group; United Kingdom; On-site; GBP 45,000 - 60,000; Full time

Job summary

A leading financial services company is seeking an Assistant Manager to enhance their team in Saint Helier. The role involves supporting management, maintaining client relationships, and ensuring excellent service delivery, ideal for someone with experience in financial institutions.

Qualifications

• At least 3 years experience in a financial institution, preferably in Real Assets.
• Ability to reflect, review actions, and motivate self and team.
• Good communication and discretion.

Responsibilities

• Support the Manager in maintaining a high-performing team.
• Build and sustain excellent client relationships.
• Ensure team efficiency aligns with company procedures.

Skills

Client relationship management

Creative thinking

Pragmatic solution delivery

Confident communication

Ability to work under pressure

Integrity

Tools

Banking/administration systems

Job description

The Apex Group was established in Bermuda in 2003 and is now one of the world's largest fund administration and middle office solutions providers.

Our business is unique in its ability to reach globally, service locally, and provide cross-jurisdictional services. With our clients at the heart of everything we do, our team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide. Your career with us should reflect your energy and passion.

That's why, at Apex Group, we will do more than simply 'empower' you. We will work to supercharge your skills and experience. Take the lead, and we'll support you to be at the top of your game. We also offer the freedom to be a positive disrupter and turn big ideas into industry-changing realities.

For our business, clients, and you:

Assistant Manager - Real Assets

Apex Group has an exciting opportunity for an Assistant Manager to join our inclusive team. This full-time role is based in Saint Helier and offers an attractive salary and benefits package. Being part of a diverse and positive company, there are many exciting ways to get involved.

As Assistant Manager, you will support the Manager in maintaining a high-performing team. You will be expected to build and sustain excellent client relationships and help achieve our mission of delivering excellent client service.

You will ensure team efficiency aligns with company procedures, handle client requests, and meet SLAs. An understanding of relevant regulations and rules associated with Apex's activities is essential, along with guiding junior staff accordingly.

Operations:

• Plan and execute client service tasks accurately and on time.
• Capture and review errors for improvement opportunities.
• Collaborate with other Team Managers and the Senior Team to meet service delivery objectives.
• Work with the Accounting Team to meet client accounting requirements.
• Act as an Authorized Signatory.

Development of People:

• Provide coaching to ensure team deliveries are at a superlative level.
• Foster teamwork and client service excellence.

Client Relationship Management:

• Establish and maintain professional relationships with key clients.
• Maintain revenue recording, invoicing, and collection processes.
• Maintain client revenue forecasting models.
• Conduct periodic service reviews with clients.
• Seek and secure follow-on revenue opportunities with the Senior Team.

Skills Required:

• At least 3 years experience in a financial institution, preferably within Real Assets.
• Ability to reflect, review actions, motivate self and team.
• Creative thinking and pragmatic solution delivery.
• Confident communication skills tailored to clients.
• Ability to work under pressure.
• Knowledge of banking/administration systems.
• Integrity, good communication, and discretion.

Disclaimer: Unsolicited CVs sent to Apex by recruitment agencies will not be accepted. Apex operates a direct sourcing model, engaging directly with our exclusive recruitment partners when agency assistance is needed.