Ready to Rent Technician - Panavision London

Panavision; City Of London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading provider of film equipment is looking for a Ready to Rent Technician in London. You will ensure camera equipment is meticulously maintained and ready for rental, troubleshoot issues, and support inventory management. Ideal candidates will have experience in servicing cameras, excellent communication skills, and the ability to work under pressure. Passionate professionals eager to provide exceptional customer service are encouraged to apply.

Qualifications

• Proven experience servicing cameras and related accessories, preferably in a rental house.
• Strong analytical and problem-solving skills for client and equipment issues.
• Ability to perform basic hardware repairs and software updates.

Responsibilities

• Prepare and ensure all equipment is rental-ready.
• Maintain and manage inventory of camera equipment.
• Communicate effectively with relevant departments regarding equipment concerns.

Skills

Servicing cameras and accessories

Analytical skills

Basic hardware repairs

Excellent communication

Attention to detail

Team collaboration

Customer service orientation

Job description

Who we are

Panavision is the world-class provider of end-to-end solutions that power the creative vision of filmmakers. Panavision’s comprehensive offerings include unparalleled optics, proprietary camera and lighting systems, and state-of-the-art post-production services. Driven by a passion for collaborative innovation, Panavision provides the content-creation industry with the highest standard of quality and service. Panavision’s portfolio includes the renowned brands Light Iron, Panalux, LEE Filters, Direct Digital, and Island Studios. For more information and locations worldwide, visit Panavision.com.

The Role

We're seeking an experienced Ready to Rent Technician to join our inventory department in Greenford, London!

In this role, you will be responsible for ensuring that our camera equipment and accessories are meticulously maintained and are readily available in our stockroom to be prepped for our clients.

What you’ll do

• Equipment Readiness & Maintenance: Proactively prepare and ensure all equipment in our stockroom is rental-ready, meeting tight deadlines. Diagnose and resolve equipment issues, performing basic repairs and software updates. Efficiently escalate complex repairs to specialised departments. Maintain status and repair information within our inventory management system (CMS), liaising with repair departments. Liaise with our maintenance team to notify and price repair costs incurred on rental.
• Kit Building & Inventory Management: Kit building and testing of new equipment, replacing missing items and ordering necessary parts with line manager approval. Execute precise engraving, barcoding, labelling, and casing of equipment. Maintain a clean, organized, and safe inventory room and engraving machine. Identify and address equipment that requires cosmetic attention, instigating solutions. Provide ongoing support with requests from our regional offices. Utilise our CMS to prioritize prep tasks and manage work schedule. Identify slow-moving equipment or other challenges via CMS and physical checks, reporting to managers. Support annual and ad-hoc inventory counts and participate in inventory projects or clean-ups.
• Operational Support & Safety: Maintain a clean, organized, and safe inventory room and engraving machine. Provide engraving support to other departments. Communicate effectively with our rental, inventory, prep floor and maintenance departments regarding equipment shortages or concerns. Maintain and update technical skills and knowledge. Operate under established Health & Safety guidelines, reporting concerns and suggestions.

What you’ll bring

• Proven experience servicing cameras and related accessories, preferably in a rental house.
• Strong analytical and problem-solving skills for client and equipment issues.
• Ability to perform basic hardware repairs and software updates.
• Excellent communication skills, both written and verbal.
• Meticulous attention to detail and commitment to accuracy.
• Proactive approach to learning and skill development.
• Ability to work collaboratively in a team environment.
• Familiarity with inventory management systems (CMS).
• High degree of accountability, and customer service orientation.
• Ability to manage workload under pressure, and work to tight deadlines.

If you have a passion for delivering excellent customer service and eager to advance your career, apply now!