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Co-op Group; West of England; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Competitive salary

Pension scheme

Discounts on Co-op products

23 days holidays (pro rata)

Employee Assistance Programme

Job summary

Co-op Group is seeking a Funeral Service Crew member on a 6 month fixed term contract in Bristol. The role involves transferring the deceased safely for coroner procedures, supporting day-to-day Funeralcare operations, and maintaining high standards of service with dignity.

Training is provided; benefits include pension, discounts, and career development. The job requires a full UK manual driving licence and the ability to handle emotionally charged situations with professionalism.

Qualifications

• Full UK manual driving licence required.
• Sensitive, compassionate customer service skills.
• Ability to perform physical lifting tasks.
• Comfort with handling deceased respectfully and professionally.

Responsibilities

• Remove and transfer the deceased safely and respectfully on behalf of the Coroner.
• Support the Coroner's investigation process by ensuring transfers are prompt for examination.
• Provide a professional, compassionate service to bereaved families.
• Maintain records related to transfers and ensure compliance with health and safety standards.

Skills

Full UK manual driving licence

Compassionate customer service

Emotional resilience

Manual lifting capability

Teamwork

Job description

Funeral Service Crew - 6 Month Fixed Term Contract

£13.24 per hour plus benefits

Full time 37.5 hours per week, Monday -Friday shifts 6:00-14:00/14:00-22:00/22:00-06:00 and working 1 in 3 weekends 6:00-18:00 or 18:00-6:00 on a rotational basis

Bristol BS30 8FR

You’ll need a full manual UK driver's licence for this job.

Please note all positions within Funeralcare can involve direct physical contact with the deceased as part of normal duties - the amount of contact will differ dependant on role applied for.

Typical duties include but are not limited to preparation, transportation, and personal care of the deceased to be carried out with professionalism, dignity, respect and adherence to health and safety standards.

Please carefully consider your comfort levels with these responsibilities before applying.

We're looking for a Funeral Service Crew to join our Coroner Service team in Bristol.

In this role, you'll be responsible for carrying out the transfer of the deceased on behalf of the Coroner. You'll also support the day-to-day Funeralcare operation wherever possible, making sure that both Co-op's and the Coroners' ways of working are adhered to and delivered to the highest standard.

No experience? No problem. We provide full training and ongoing support, plus access to a wide range of benefits including competitive salary, an excellent pension scheme, and discounts on a range of Co-op products and services.

At the Co-op, you'll be part of something meaningful. Join us today.

What you’ll do

• remove and transfer the deceased safely and respectfully to the designated mortuary or post-mortem facility, on behalf of the Coroner
• support the Coroners investigation process by ensuring deceased persons are transferred promptly for examination or identification as required
• provide a professional and compassionate service when dealing with bereaved families
• work closely with the Coroners Officers, police, healthcare professionals, funeral directors and mortuary staff
• maintain accurate records and documentation relating to transfers, collections and admissions
• maintain the cleanliness of equipment and facilities, including vehicles
• prepare coffins and engrave name plates
• assist in the care and preparation of the deceased to the highest standard
• ensure compliance with legal, health and safety and infection control procedures

What you’ll bring

• a full UK manual driving licence
• a sensitive approach to customer service with good attention to detail
• the ability to react calmly and compassionately in emotional circumstances
• the ability to perform the physical aspects of the role (manual lifting)

Why Co-op?

• 30% off Co-op branded products and 10% off other brands in our food stores all year-round, as well as discounts on other Co-op products and services
• 23 days holidays (pro rata, rising with service)
• a pension with up to 10% employer contributions
• access to our Employee Assistance Programme which offers confidential advice and support on anything you’re struggling with, 24 hours a day
• access to virtual GP and free eye tests
• endless career development opportunities including apprenticeships
• friendly, supportive team and the knowledge that you make a huge difference to your community
• access to Stream - a money management app that gives you access to a percentage of your pay as you earn it.

A place you’ll belong

• We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work.
• We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you.

Learn more about our recruitment process at Your Co-op Application Journey and our inclusion commitments at Diversity and inclusion at Co-op

As part of your application you’ll need to complete an online assessment. It will take you around 20 minutes to complete this test.

If you’re successful in your application, we’ll perform some background checks as part of our pre-employment screening process. These will include a DBS (disclosure and barring service) and adverse media checks, and an occupational health questionnaire (to ensure you are fit to perform the role). We’ll also check your social media activity on platforms like Facebook, Twitter and Instagram.

Any offer of employment made will be conditional upon the completion of pre-employment screening checks.

We reserve the right to remove a vacancy before the scheduled closing date.