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Sense; West Bromwich; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Holiday entitlement 24 days + BH

Free DBS Check

Training access

Flexible working

Pension scheme

Discount scheme

Wisdom App

Job summary

Sense in West Bromwich is seeking a Deputy Care Manager to support people with complex disabilities. You will work alongside the Registered Care Manager, split your time between admin and hands‑on care, and help ensure every day runs smoothly for the people we support.

This is a full‑time role (37.5 hours per week) with 22.5 hours admin and 15 hours direct care. Salary is £29,367 per year (£15.06 p/h), with ongoing training and development opportunities in a supportive, values‑led environment.

Qualifications

• Experience leading a team in care or support.
• Comfortable providing hands-on care to people with learning disabilities and complex needs.
• Confident with rotas, person-centred planning and admin.

Responsibilities

• Leading and developing the staff team alongside the Registered Care Manager, through supervisions and team meetings
• Planning the rota, covering absence and inducting new starters
• Getting to know the people we support, and shaping their plans and reviews around what matters to them
• Getting hands-on where needed, including 2:1 support
• Joining in with activities like cycling, hydro pool sessions and outdoor trips
• Helping keep the service safe, compliant and running smoothly
• Sharing on‑call cover, with some evenings, weekends and bank holidays

Skills

Team leadership

Hands-on care

Rota planning

Administration

Person-centred planning

Driving licence (Desirable)

BSL (Desirable)

Job description

Looking for your next step in care leadership?

Here at Sense, we support people with complex disabilities to live the life they choose. We're looking for a Deputy Care Manager to join our home in West Bromwich, rated Good by CQC, supporting people with learning disabilities and a range of health conditions to live full, active lives. Working alongside the Registered Care Manager, you'll help lead the team, split your time between admin and hands‑on support, and play a key part in making sure every day runs smoothly for the people we support.

This is a full‑time, permanent role working 37.5 hours per week, split between 22.5 hours of admin and 15 hours working directly alongside the team, paying £29,367 per year (£15.06 p/h).

What you'll be doing

Leading and developing the staff team alongside the Registered Care Manager, through supervisions and team meetings

Planning the rota, covering absence and inducting new starters

Getting to know the people we support, and shaping their plans and reviews around what matters to them

Getting hands‑on where needed, including 2:1 support

Joining in with activities like cycling, hydro pool sessions and outdoor trips

Helping keep the service safe, compliant and running smoothly

Sharing on‑call cover, with some evenings, weekends and bank holidays

Who we're looking for

Someone with experience leading a team in care or support

Comfortable providing hands‑on care to people with learning disabilities and complex needs

Confident with rotas, person‑centred planning and admin

A full manual UK driving licence is desirable, we have a 9‑seater for outings and appointments

BSL knowledge is desirable

Benefits

• 24 days’ holiday + bank holidays; increasing with length of service
• Free DBS Check
• Free access to over 100 online and face to face training
• On-going development opportunities
• Flexible working and family friendly policies
• Employee referral scheme
• Health and well‑being support
• Pension Scheme
• Discount scheme
• Wisdom App- free access for all employees to mindfulness application

About Sense

Sense is here to break down barriers alongside disabled people with complex needs. That's why we're committed to increasing the number of disabled people working across our organisation and creating an environment where everyone can thrive.

We actively encourage disabled people to apply for our vacancies and believe that a diverse range of perspectives, experiences and talents makes us stronger.

We know there's always more we can do to become a truly inclusive employer, and we're working together to achieve that. Join us and help create the change thousands of disabled people with complex needs and families told us they want to see: a world without limits.

If you need us to adjust our recruitment process to help you access our vacancies, then please get in touch with the talent acquisition team. We are a disability confident leader and commit to interviewing disabled people who meet the minimum criteria for a role. More information on this can be found here Our commitment as an employer | Sense Careers

Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore, all offers of employment, where appropriate, are subject to an enhanced DBS check.

For this role we particularly welcome applications from candidates from underrepresented ethnic minority backgrounds and candidates with disabilities. Sense is committed to equality of opportunity, and to promoting and celebrating the diversity of staff, volunteers and the people we work with. Everyone's contribution is valued and we ensure they're given the opportunity to realise their potential. We welcome applications from talented people from all sections of the community who share our values and belief that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. For more information please visit: https://www.sense.org.uk/about-us/equality-and-diversity/

Proud member of the Disability Confident employer scheme