Read more

Skills 4 Pharmacy; Thornaby-on-Tees; On-site; GBP 11,000 - 15,000; Part time

Job summary

Skills 4 Pharmacy is seeking a Pharmacy Assistant Apprentice to support daily pharmacy operations and assist with customer queries at the counter. You will undertake a Level 2 Pharmacy Services Assistant Apprenticeship with full training provided.

This 15‑month role combines practical work with blended learning, delivering a recognised pharmacy qualification while you work. Excellent customer service and team‑oriented skills are essential.

Qualifications

• GCSEs at A-C or 4-9 in Maths and English desired, may be provided as part of the course.
• No previous pharmacy experience required; full training provided.
• Duration typically 15 months.
• Training delivered alongside your job through blended learning.
• Apprentices must commit to contracted working hours and guided learning hours.

Responsibilities

• Support day-to-day running of the pharmacy and help customers.
• Assist with preparation and supply of prescriptions under supervision.
• Handle stock, deliveries and maintain accurate records.
• Use pharmacy systems to process prescriptions and sales.
• Maintain high standards of cleanliness, health & safety and confidentiality.
• Work as part of a team to ensure excellent customer service.

Skills

Customer service

Strong communication

Attention to detail

Reliability

Punctuality

Basic IT skills

Education

GCSE Maths & English (A-C/4-9)

Tools

Pharmacy systems

Job description

About the role

As a Pharmacy Assistant Apprentice, you will support the day‑to‑day running of the pharmacy, helping customers and working closely with the pharmacy team to ensure safe and efficient service.

You will complete a Level 2 Pharmacy Services Assistant Apprenticeship alongside your role, with full training and support provided.

Supporting customers at the medicines counter and responding to queries

Assisting with the preparation and supply of prescriptions (under supervision)

Handling stock, deliveries and maintaining accurate records

Using pharmacy systems to process prescriptions and sales

Maintaining high standards of cleanliness, health & safety and confidentiality

Working as part of a team to ensure excellent customer service

What we’re looking for:

A genuine interest in healthcare and working with people

Strong communication and customer service skills

Good attention to detail and willingness to learn

Ability to work well in a fast‑paced environment

Reliable, punctual and professional

Basic IT skills

No previous pharmacy experience is required full training is provided.

Duration: Typically 15 months

Training delivered alongside your job through blended learning

Apprentices must be able to commit to contracted working hours and guided learning hours

Why apply?

Earn while you learn in a respected healthcare role

Gain a nationally recognised qualification

Develop transferable skills and long‑term career opportunities in pharmacy

Please note that this vacancy may close earlier than the stated deadline if a suitable candidate is found.

Working Week

Qualifications Required

GCSEs at A-C or 4-9 or equivalent, in Maths and English desired but not essential as can be provided as part of the course.

For applicants without Maths and English Level 2 or equivalent qualifications, employment will be offered on condition of completing initial Maths and English tests to determine suitability for the course.

Personal Qualities

Skills Required

Training to be Provided

Pharmacy Services Assistant Level 2 (GCSE) and Functional Skills if required.

Future Prospects

This is an exciting role that will include engaging with customers and clients to provide prescription counter services, advice, housekeeping duties such as stock rotation and stock replenishment, helping to deliver a variety of public health services whilst gaining a pharmacy qualification.