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Cosine UK Ltd; Southampton; On-site; GBP 16,000 - 22,000; Full time

Benefits offered by this job

Full training

Support from Regional Manager

Mileage allowance

Job summary

Cosine UK Ltd is seeking Mystery Shoppers to join our field team for Allwyn, National Lottery. You will work with a Young Adult (aged 18-20) to visit retailers including grocery stores and other vendors selling National Lottery products. The role focuses on verifying whether ID checks are performed at purchase.

£102.45 per day (including holiday pay) plus bonus and mileage. Full training and ongoing support from your Regional Manager will be provided for the duration of the campaign.

Qualifications

• Experience confidently interacting with retailers/customers.
• Retail and field marketing experience preferred.
• Good knowledge of local area for journey planning.
• Reliable and committed, with meeting visit targets.
• Access to a smartphone app to enter results daily.

Responsibilities

• Visit retailers in pairs to verify ID checks for age-restricted products.
• Work as part of a two-person team with regional support.
• Report data daily via the in-store app and coordinate with management.

Skills

Retail experience

Customer interaction

Organisation

Route planning

Reliability

Tools

Smartphone use

Job description

Cosine is currently seeking Mystery Shoppers to join our field team for Allwyn, National Lottery. In this role, you will work with a Young Adult (aged 18-20) to visit various retailers, including grocery stores, convenience stores, and other vendors selling National Lottery products.

The Mystery shop objective is to verify whether retailers are requesting ID from Young Adults when purchasing age-restricted products. As part of a team of two, you will work together to ensure that proper ID checks are being conducted.

£102.45 per day (including holiday pay) plus bonus and business mileage. Full training and support from your Regional Manager are provided for the duration of the campaign.

Ideal Location:

Southampton , United Kingdom, SO17

Territory covering:

Southampton and surrounding areas

What do you need to be a Mystery Shopper with us:

• Proven experience of confidently interacting with retailers/customers.
• Experience within retail and field marketing would be preferred.
• Good knowledge of your area to be able to effectively and efficiently journey plan.
• Reliable and committed.
• Working to deadlines to achieve visit targets.
• Highly organised to plan your team's day, including collecting and returning the Young Adult to an agreed location.
• Access to smart device to enter your results via the App in store. You must be able to download an app and report data accurately, daily whilst you are in stores.
• Minimum of twenty-four store visits per day, these can be worked between 8am - 7pm Monday to Friday.
• Working hours will be arranged with your Regional Manager. We need a minimum of three full days availability per week for the next 4 weeks (this will need to be worked around the Young Adults availability)
• Training, this will be completed Face to face or Teams with your Regional Manager.

At Cosine, we are proud to foster an inclusive work environment. We believe in a workplace that celebrates the unique perspectives and skills of all individuals believing this makes us stronger and more innovative.

Should you require any adjustments or support during the application process, please don't hesitate to let us know. Our goal is to help you feel comfortable and confident, allowing you to showcase your unique skills and abilities to their fullest potential.

Cosine has been accredited Investors in People Gold award and places great importance on the training and development of our people. We work in a cooperative environment where great ideas and achievements are shared and celebrated.