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Cosine UK Ltd; Coalville; On-site; GBP 18,000 - 25,000; Part time

Job summary

Cosine UK Ltd is seeking Mystery Shoppers to join the Allwyn team in the Ilkeston area. The role involves visiting retailers to observe safeguards around gambling activity and to probe for any support needs.

You will travel within a fixed territory, input results via a store app, and work 8am–7pm on weekdays under your Regional Manager's guidance. You should be reliable, organized, and comfortable with technology, with your own vehicle and ability to travel locally.

Qualifications

• Must be approachable with a friendly attitude to engage with retailers.
• Reliable and committed with good timekeeping.
• Excellent communication skills with contacts at all levels in retail.
• Ability to meet deadlines and achieve visit targets.
• Excellent organisational skills to plan daily routes and journeys.
• Access to a smart device to input results via an in-store app; comfortable with technology.
• Must be able to travel to locations within a postcode area using own vehicle.
• Visits can be scheduled between 8am–7pm, Monday to Friday; hours arranged with Regional Manager.

Responsibilities

• Ask retailers about support for customers who may have a gambling problem.
• Record data accurately on your own device.
• Complete visits within the assigned territory and timelines.

Skills

Friendly

Reliable

Strong communication

Time management

Tech savvy

Driving license

Job description

Cosine are looking for Mystery Shoppers to join our Allwyn team. Allwyn Excessive Play is a unique and successful mystery shopper test programme used to observe the effectiveness of safeguards that retailers use to prevent unhealthy levels of play.

£117.32 per day (includes holiday pay and bonus) + mileage. Go live 28th September. All work to be completed by 13th November 2026.

Territory covering: Ilkeston and surrounding areas

Allwyn Excessive Play is a unique and successful mystery shopper test programme used to observe the effectiveness of safeguards that retailers use to prevent Unhealthy levels of play.

Your role is to ask if the Retailer is aware of any support they can give you to help a friend who you believe is buying more Allwyn products than they can afford and you believe they might have a problem with the amount they are purchasing.

You would be great in the team if you:

• Are approachable/friendly attitude to engage with retailers.
• Are reliable and committed.
• Have great communication skills and able to speak to contacts of all levels within the retail sector.
• Enjoy working to deadlines to achieve visit targets.
• Are highly organised to plan your day and journeys efficiently.
• Have access to smart device to enter your results via the App in store, comfortable with technology.
• Can record data accurately on your own smart device
• Have use of your own vehicle and can travel to various locations within a postcode area.
• Targeted visits per day, these can be worked between 8am - 7pm Monday to Friday.
• Working hours will be arranged with your Regional Manager.
• Virtual briefing arranged with your Regional Manager.

At Cosine, we are proud to foster an inclusive work environment. We believe in a workplace that celebrates the unique perspectives and skills of all individuals believing this makes us stronger and more innovative.

Should you require any adjustments or support during the application process, please don't hesitate to let us know. Our goal is to help you feel comfortable and confident, allowing you to showcase your unique skills and abilities to their fullest potential.

Cosine has been accredited Investors in People Gold award and places great importance on the training and development of our people. We work in a cooperative environment where great ideas and achievements are shared and celebrated.