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Berkshire Healthcare NHS Foundation Trust; Southampton; On-site; GBP 26,000 - 27,000; Full time

Benefits offered by this job

27 days’ annual leave

Cycle to Work

Free parking across Trust sites

Job summary

Berkshire Healthcare NHS Foundation Trust is recruiting a Support Time & Recovery Worker for the Liaison and Diversion team in Southampton. You will support service users through police custody, court and prison, managing a caseload and coordinating with health and justice agencies.

The role requires experience in health or social care, driving licence, and the ability to travel across Hampshire. The Trust values flexible working and staff wellbeing.

Qualifications

• Significant experience of employment within the voluntary or health and social care sector.
• NVQ level 2 in Health & Social Care or equivalent and relevant training to diploma level equivalent /or practical experience of working in health or social care setting at a Band 2 equivalent.
• Experience of supporting people with identified vulnerabilities.
• Experience in managing own workload with minimal supervision.
• Driving licence holder with access to your own vehicle who is prepared to travel to multiple sites across Hampshire as required.

Responsibilities

• Hold a caseload of service users for up to 12 weeks (Liaison & Diversion cases) or up to 6 months (Reconnect cases) to access support services.
• Provide the police, court and prison with written and verbal information in a timely fashion to inform disposal.
• Work closely with referring agencies across courts, custody probation and prison as a single point of contact for health.
• Autonomously plan and organise your own workload and maintain a structured appointment diary.

Skills

Health & Social Care experience

Driving licence

Workload management

Vulnerable populations experience

Education

NVQ level 2 in Health & Social Care or equivalent

Job description

Support Time & Recovery Worker | Berkshire Healthcare NHS Foundation Trust

Company: Berkshire Healthcare NHS Foundation Trust

Salary: £25,760 - £27,476 per annum

Hours: Full-time

Location: Southampton, SO17 1EY

Job type: Permanent

We’re looking for an enthusiastic and motivated individual with healthcare or criminal justice experience to join our Liaison and Diversion team. You will have a keen interest in Liaison and Diversion and a passion about supporting our service users as they make their way through police custody, court and prison.

We are a dynamic, people-centred team who are looking for some who is passionate about health outcomes for those making their way through the criminal justice system.

With a reputation for excellence, our service is committed to improving the health of our clients, identifying care pathways, and reducing reoffending.

Recognised with a number of awards, including a Thames Valley/Hampshire Constabulary Police Commendation, Berkshire Healthcare ‘Team of the Year’ and runner-up for the Howard League for Penal Reform ‘Liaison and Diversion Service of the Year’.

We value our employees and put people first. We achieved an ‘Outstanding’ rating overall in our latest CQC inspection, which found that: ‘Managers across Berkshire Healthcare promoted a positive culture that supported and valued staff, creating a sense of common purpose based on shared values.’

• Hold a caseload of service users for up to 12 weeks (for Liaison & Diversion cases) and up to 6 months (for Reconnect cases) to support them to access a wide range of agencies and services that can provide help and advice.


• To provide the police, court and prison with written and verbal information pertaining to the individual in a timely fashion to inform disposal.


• To work closely and build links with all referring agencies within the courts, custody probation and prison acting as a single point of contact for health


• To be able to autonomously plan and organise own workload efficiently and manage a well-structured appointment diary for engagements.

Working pattern & Service operating hours

Our service operates in police custody from 7am-8pm, 7 days a week currently using long days to fulfil this. Our service operates in court from 9am-5pm, 5 days a week. Our service operates across the Hampshire area so travel across our sites will be expected, some of these sites are not accessible via public transport. Any request for specific working patterns can be considered in line with our flexible working policy.

This role operates across 9am to 5pm from Monday to Friday.

Work base:

You will work from within magistrate courts/prison/community within either Southampton or Basingstoke and across Hampshire when required.

Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated ‘outstanding’ by the CQC, we’re committed to providing the best possible care to people across Berkshire. As an employer, we’re committed to offering an inclusive and compassionate environment where our people share in a sense of belonging and are supported to flourish.

• Caring for and about you is our top priority


• Committed to providing good quality, safe services


• Working Together with you to develop innovative solutions

Your wellbeing is important to us. Some of the benefits of working for us include:

• Flexible working options to support work-life balance


• 27 days’ annual leave rising with service + opportunity to buy and sell


• Excellent learning and career development opportunities


• ‘Cycle to Work’ and car leasing scheme including electric vehicles


• Access to a range of wellbeing tools and services


• Discounts at hundreds of popular retailers and restaurants


• Staff networks for race, diversity, disabilities, the environment and armed forces community to support equality


• Generous maternity, paternity, adoption and special leave


• Free parking across Trust sites

Liaison and Diversion (L&D) services identify people who have vulnerabilities when they first come into contact with the criminal justice system as suspects, defendants or offenders.

L&D services aim to improve overall health outcomes for people and to support people in the reduction of re-offending through assessing, proactive onward referrals and informing decision makers. It also aims to identify vulnerabilities in people earlier on which reduces the likelihood that people will reach a crisis-point and helps to ensure the right support can be put in place from the start.

The successful applicant will work in the courts, prison and the community; working with people within the criminal justice system where vulnerabilities are suspected and further assessment is indicated to inform disposal of the case and to identify care pathways for appropriate onward referral/support.

1. Significant experience of employment within the voluntary or health and social care sector


2. NVQ level 2 in Health & Social Care or equivalent and relevant training to diploma level equivalent /or practical experience of working in health or social care setting at a Band 2 equivalent.


3. Experience of supporting people with identified vulnerabilities.


4. Experience in managing own workload with minimal supervision.


5. Driving licence holder with access to your own vehicle who is prepared to travel to multiple sites across Hampshire as required.

For further information about the role, please see attached job description and person specification.

Your application is your opportunity to demonstrate to us how you meet the requirements of the role. We recognise that AI tools can support accessibility, equity and confidence for applicants. However, it’s important that examples and responses given in your supporting statement genuinely reflect your own experience and abilities, as these will be explored further during the selection process. AI must not be used to provide misleading or false information during any stage of the application journey.

In addition to explaining how you meet the person specification, you must complete your employment history for at least the last five years. Any experience, skills or responsibilities referenced in your supporting statement should be evidenced within your employment history. Applications that do not include sufficient employment history to support the experience claimed may not be shortlisted.

We’re committed to equal opportunities and welcome applications from all sections of the community. Our commitment to inclusion is reflected in our accreditations: Stonewall Proud Employer, Race Equality Matters Silver Trailblazer, Neurodiversity in Business Corporate Member, Disability Confident Leader, Carer Confident Level 2, and the Armed Forces Covenant Gold Award. Reasonable adjustments will be provided to candidates as needed.

This advert closes on Tuesday 1 Sep 2026

Proud member of the Disability Confident employer scheme

About Disability Confident Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.