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Morson International; Royal Borough of Kingston upon Thames; Presencial; GBP 17.000 - 25.000; Jornada completa

Descripción de la vacante

M Group Energy in Kingston and Leatherhead is seeking Meter Readers for an on‑going temporary contract. You will join the metering team to read and record meter data, ensuring customers are billed correctly and energy usage is monitored.

After completing a structured training program, you’ll work in the field, planning routes on a handheld device and reading meters inside or outside properties. You’ll interact with the public and maintain safety while working independently with field manager

Formación

• Customer service-focused role with emphasis on accuracy and courtesy.
• Willingness to learn and follow training programs.
• Ability to read meters and record data accurately.

Responsabilidades

• Participate in a structured training program before working in the field.
• Plan daily routes and sign in to a handheld device at the start of each shift.
• Read meters located inside or outside properties and record readings accurately.
• Interact with the public and maintain high safety and service standards.
• Work independently in field assignments with support from the field manager.

Conocimientos

Customer service

Herramientas

Handheld device

Descripción del empleo

We are looking for Meter Readers for our client based in Kingston and Leatherhead areas.

This is a temporary contract but will be on-going.

At M Group Energy, we’re enabling the energy essential to support our lives.

We provide an end-to-end service, delivering solutions in electricity transmission, distribution, renewable energy, EV, metering and home decarbonisation.

This role will be within our Metering team. You’ll join the leading provider of metering services in the UK energy retail sector, we provide efficient and flexible services for gas, electricity and water meters.

Our meter readers install, maintain and manage meters to make sure customers are billed correctly and energy usage patterns are monitored.

What will you be doing?

Initially youll take part in our structured training program, before moving out into the field. Start your day by signing into your handheld device & planning your route. Meters can be inside or outside properties, so you’ll need to choose what time you’re more likely to gain access to an inside meter. You’ll spend your day walking or driving (depending on the area you cover) from property to property, always ensuring your own and customers’ safety.

Once you arrive, you’ll read the meters and record the information accurately, dealing with members of the public and ensuring excellent customer service. You work on your own quickly and efficiently in an independent role, always with the support of your field manager and wider metering team. Come rain or shine you’ll brave the elements to get the job done.