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Mr Clutch Autocentres; Portsmouth; On-site; GBP 30,000 - 45,000; Full time

Benefits offered by this job

Excellent Bonus Structure

Training at our IMI approved Training

Uniform

Company Discount

Job summary

Mr Clutch Autocentres is seeking an Autocentre Manager to lead and develop the branch, ensuring exceptional customer service and profitable operation. The role involves managing staff, promoting the brand, and driving sales while maintaining high service standards.

The ideal candidate will have hands-on experience in the motor industry, a strong customer service mindset, and the ability to motivate a team towards targets.

Qualifications

• Hands-on experience and qualifications in the motor industry.
• Excellent customer service skills and a desire to succeed.

Responsibilities

• Promote and maintain the Company image as a brand ambassador.
• Deliver outstanding customer service.
• Maximise volume to ensure profit and financial targets are met.
• Co-ordinate and support Autocentre staff as required.
• Ensure stock and monies are secure and losses are minimised.

Skills

Motor industry experience

Customer service skills

Job description

We are seeking an Autocentre Manager to join our friendly team and assist with the development of our branch.

Our Autocentre Managers are our role models who lead and motivate their teams to achieve, and exceed, realistic targets that generates shared benefits for the branch as a whole, and ultimately ensures customer satisfaction throughout. Customer satisfaction is of paramount importance to our business and your ability to communicate effectively with our clientele will contribute to generating

repeat and new business that will enhance the overall profitability and success of (our) your branch. If you have a polite, conscientious and enthusiastic disposition and you’re keen and able to follow our ethos, then please do get in touch.

This is an exciting opportunity for an experienced workshop controller or an exceptional Assistant Manager / Vehicle Technician looking to step up to the next level.

The ideal applicant will have hands on experience and qualifications in the motor industry with excellent customer service skills, a desire to succeed and the ability to develop and drive a successful team. In return, we offer excellent earning potential, a good bonus scheme, great training and promotional opportunities and excellent working practices.

Our Autocentre Managers are responsible for:

• Promoting and maintaining the Company image, acting as a brand ambassador.
• Delivering outstanding customer service.
• Maximising volume to ensure profit and financial targets are met
• Co-ordinating and controlling the work of Autocentre staff, offering assistance and support as required
• Ensuring the security of stock and monies, being accountable for any losses

Hours: 48 hours per week (8.30-5.30 Mon to Fri & 8.30-5 Sat)

The Potential for up to 44 days paid leave (including bank holidays)

Benefits

• Excellent Bonus Structure
• Training at our IMI approved Training Academies (Strood/Reading)
• Uniform
• Company Discount

Mr Clutch is a national Autocentre network and is recognised as the leading clutch, brake, service, cambelt and MOT provider, with over 40 Autocentres throughout the UK.