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Meridian Business Support; North West Leicestershire; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Annual bonus

Free parking

Death in Service cover

Employee assistance programme

Social events

Early finish Fridays

Maternity cover opportunity

Job summary

Meridian Business Support is recruiting on behalf of a reputable Rochdale manufacturing firm for a Quality Administrator on a 12-month fixed-term maternity cover. The role links customers, suppliers and internal teams to ensure quality processes, documentation and compliance are managed effectively.

Ideal candidates will have experience in manufacturing or engineering environments, strong admin and document control skills, and solid knowledge of ISO 9001.

Qualifications

• Experience in manufacturing, engineering, production or industrial environments.
• Knowledge of ISO 9001:2015 quality management systems.
• Strong administration, document control, compliance or quality coordination experience.
• Excellent communication skills with customers and suppliers.
• Proficient in Outlook, Word, Excel and PowerPoint.

Responsibilities

• Manage internal, customer and supplier non-conformance reports from investigation to resolution.
• Respond to quality-related enquiries and be first point of contact for customers and suppliers.
• Provide compliance information, certificates and support customer questionnaires.
• Support ISO 9001:2015 processes and maintain quality records.
• Assist with internal and customer audits and regulatory inspections.
• Assist root cause analysis, corrective actions and continuous improvement activities.
• Liaise with colleagues across sites to maintain quality standards.
• Maintain documentation and records to support audits and customer requirements.

Skills

Manufacturing environment

ISO 9001

Document control

Quality coordination

Communication

MS Office

Tools

Microsoft Office

Job description

Quality Administrator | Rochdale | £28,000 | 12-Month Fixed-Term Contract (Maternity Cover)

Monday to Thursday 8:00am to 5:00pm | Friday 7:00am to 12:00pm

Annual Bonus | Free Parking | Death in Service Cover

Meridian Business Support is recruiting on behalf of a successful and award-winning engineering and manufacturing business in Rochdale for a Quality Administrator. This 12-month maternity cover opportunity offers the chance to join a well-established organisation with a strong reputation for quality, customer service, and continuous improvement.

As a Quality Administrator, you will be the key link between customers, suppliers, and internal teams, ensuring quality processes, compliance documentation, and communication are managed efficiently. This role would suit an experienced administrator with exposure to manufacturing, engineering, quality assurance, compliance, or document control environments.

Key Responsibilities

• Managing internal, customer, and supplier non-conformance reports (NCRs) from initial investigation through to resolution
• Monitoring and responding to quality-related enquiries, acting as the first point of contact for customers and suppliers
• Providing compliance information, technical documentation, certificates, and supporting customer questionnaires
• Assisting with ISO 9001:2015 quality management processes and maintaining accurate quality records
• Supporting internal audits, customer audits, and regulatory inspections
• Assisting with root cause analysis, corrective actions, and continuous improvement activities
• Liaising with colleagues across multiple sites to ensure quality standards are maintained
• Maintaining documentation and records to support audit readiness and customer requirements

Required Experience & Skills

• Previous experience within a manufacturing, engineering, production, or industrial environment
• Knowledge of ISO 9001:2015 quality management systems
• Strong administration, document control, compliance, or quality coordination experience
• Excellent communication skills with the ability to build professional relationships with customers and suppliers
• Good Microsoft Office skills, including Outlook, Word, Excel, and PowerPoint
• High attention to detail and the ability to manage multiple tasks effectively

Applications are welcomed from candidates who have worked as a Quality Coordinator, Quality Assistant, QA Administrator, Compliance Administrator, Technical Administrator, Document Controller, or Quality Assurance Administrator.

Salary, Benefits & Working Environment

• £28,000 salary
• 12-month fixed-term maternity cover contract
• Annual performance bonus
• Death in Service cover
• Employee Assistance Programme and mental health support
• Regular company social events
• Free on-site parking
• Early finish every Friday
• Stable and supportive manufacturing environment
• Opportunity to develop your experience within a highly regarded quality function

Proud member of the Disability Confident employer scheme

Location: Rochdale, OL16 2SH