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Capital one property management; North East; Hybrid; GBP 14,000 - 19,000; Part time

Benefits offered by this job

28 days holiday pro rata

Workplace pension

Mileage at HMRC rates

Company phone

Laptop

Job summary

Capital One Property Management seeks a hands-on Property Manager to run the day-to-day management of the portfolio. This field-based role covers Darlington, Hartlepool and the Teesside area, with some admin from home and a requirement for a full driving licence and vehicle.

You will own the tenant lifecycle from enquiry to move-out, manage maintenance coordination, rent questions and compliance tasks, and build strong relationships with landlord clients.

Qualifications

• Full driving licence and own vehicle required.
• Field-based role covering Darlington, Hartlepool and Teesside.
• Proactive tenant management from enquiry to move-out.

Responsibilities

• Manage day-to-day tenant contacts for maintenance, rent questions, inspections and move-outs.
• Coordinate maintenance: triage faults, obtain quotes, arrange access, chase work, update tenants.
• Oversee rent collection, arrears logging and escalation of serious cases.
• List and view properties on SpareRoom/OpenRent/Rightmove; handle viewings and references.
• Ensure compliance: gas, electrical, fire safety, licences and renewals.
• Prepare quarterly inspections and follow-up actions.
• Maintain relationships with landlord clients and represent the company.

Skills

Driving licence

Own vehicle

Field-based

Tools

COHO

Inventory Base

SignWell

SpareRoom

OpenRent

Xero

Job description

Capital One Property Management looks after buy-to-lets, serviced accommodation and HMO rooms across Darlington, Hartlepool and the Teesside area - our own properties and properties we manage for private landlords. We are members of a government-approved redress scheme, and we are actively buying more.

We are hiring one hands-on Property Manager to run the day-to-day management of the whole portfolio.

This is a field-based role covering Darlington, Hartlepool and the Teesside area. You will be out at properties for most of your working time, with some admin and calls done from home. You need a full driving licence and your own vehicle. The portfolio is currently concentrated in Darlington and Hartlepool and is growing across the wider Teesside area as we take on more landlord clients.

WHY THIS ROLE IS GOOD

A growing portfolio you can actually know. If you are running 150 units for a branch, this is the opposite: you manage the whole cycle for every property, from the first enquiry to the move-out, and you know every tenant, every house and every contractor by name.

Real autonomy with direct access to the directors. You make the day-to-day decisions inside clear procedures and authority limits. One rule sums up the job: if something is open, you own it until it is completed or escalated.

WHAT YOU OWN

Tenants - day-to-day contact for maintenance, access, rent questions, complaints, inspections and move-outs.

Maintenance - triage the fault, decide urgency, get quotes, arrange access, chase attendance, check the work, update the tenant, close the job.

Rent - check payments weekly, spot missed rent early, contact tenants promptly, log arrears and elevate serious cases.

Re-lets and bookings - listings on SpareRoom, OpenRent and Rightmove, viewings, referencing and right-to-rent checks, tenancy agreements, deposit protection, move-in checklists, and serviced accommodation changeovers.

Compliance calendar - gas, electrical, fire alarm and emergency lighting, extinguishers, signage, HMO licence conditions and renewal dates, chased before they expire.

Inspections - quarterly, with a short written report and follow-up actions tracked to closure.

Landlord clients - keep our private landlords updated and represent the company well.

Everything is done in our software: COHO, Inventory Base, SignWell, SpareRoom, OpenRent and Xero. We train you on our systems.

WHAT YOU GET

£14 per hour, PAYE. 22.5 hours a week guaranteed (£16,380 a year), extra hours paid at the same rate, and travel time between properties during your working day is paid time.

Three set working days each week, confirmed before you start, with reasonable flexibility around viewings and move-ins.

Monthly re-let bonus, annual compliance bonus, and paid out-of-hours callouts (amounts agreed at offer stage). Routine messages wait until working hours - you are not on call 24/7.

28 days holiday including bank holidays (pro rata), workplace pension, mileage at HMRC rates, company phone and laptop.

Progression is real: hours increase as the portfolio grows, full-time when the room count supports it, and the path runs Property Manager to Senior Property Manager or Operations Manager.

THE PRACTICAL BITS

Reports to the two directors. A director covers your holidays and absence. Three-month probation. Start as soon as possible. Two references taken before you start.