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Q Recruitment; Newcastle upon Tyne; On-site; GBP 32,000 - 45,000; Full time

Job summary

Q Recruitment in the United Kingdom seeks an organised property portfolio manager to oversee a range of residential rental properties. You will work with landlords, tenants, contractors and suppliers to keep properties compliant and well maintained.

You will handle move-ins, renewals, inspections, safety certificates and rent collection, providing proactive updates and excellent service to clients and tenants.

Responsibilities

• Manage a portfolio of residential rental properties
• Act as the main point of contact for landlords and tenants
• Manage tenant move-ins, checkouts, inventories and tenancy renewals
• Coordinate property repairs and maintenance with contractors and suppliers
• Arrange and carry out property inspections
• Identify maintenance, repair and health and safety issues
• Ensure properties meet current lettings legislation and compliance requirements
• Monitor landlord compliance, including gas safety, electrical safety, EPCs and other required certificates
• Monitor rental payments and follow up rent arrears where required
• Provide landlords with regular updates regarding maintenance, compliance and property performance
• Deal with tenant and landlord queries promptly and professionally
• Manage end-of-tenancy processes, including accounts and deposit matters
• Assist with deposit disputes where required
• Maintain accurate property, tenancy and compliance records
• Liaise with contractors and suppliers to ensure repairs are completed efficiently
• Work closely with the wider lettings and property management team
• Provide a high level of customer service to landlords and tenants

Job description

The successful candidate will manage a portfolio of residential rental properties, working closely with landlords, tenants, contractors and suppliers to ensure properties are well maintained, compliant and managed to a high standard.

Key Responsibilities

• Manage a portfolio of residential rental properties
• Act as the main point of contact for landlords and tenants
• Manage tenant move-ins, checkouts, inventories and tenancy renewals
• Coordinate property repairs and maintenance with contractors and suppliers
• Arrange and carry out property inspections
• Identify maintenance, repair and health and safety issues
• Ensure properties meet current lettings legislation and compliance requirements
• Monitor landlord compliance, including gas safety, electrical safety, EPCs and other required certificates
• Monitor rental payments and follow up rent arrears where required
• Provide landlords with regular updates regarding maintenance, compliance and property performance
• Deal with tenant and landlord queries promptly and professionally
• Manage end-of-tenancy processes, including accounts and deposit matters
• Assist with deposit disputes where required
• Maintain accurate property, tenancy and compliance records
• Liaise with contractors and suppliers to ensure repairs are completed efficiently
• Work closely with the wider lettings and property management team
• Provide a high level of customer service to landlords and tenants