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Acorn Training LTD; Melton Mowbray; Hybrid; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Westfield Health

Wellbeing initiatives

Pension scheme

CPD workshops

Volunteer day

Employee awards

Discount vouchers

Job summary

Acorn Training LTD, a UK-based training provider, invites you to join during exciting growth. You will deliver information, guidance and coaching to job seekers, supporting them toward sustainable employment while working with local employers and communities.

This role offers flexible working options including home-based, centre-based or hybrid, with generous benefits and strong emphasis on development and progression within a values-driven organisation.

Responsibilities

• Manage a customer caseload effectively to ensure customer realise their full potential and move into sustainable employment
• Provide one to one information, advice and guidance sessions to customer currently seeking sustainable employment
• Prepare job search materials and differentiated products to meet the needs of the customer
• Work with local employers and develop an awareness of the local labour market to identify key opportunities for customer and employers
• Support and sign post customer identified pastoral needs
• Provide information, advice and guidance on learning programmes and qualifications
• Coach customers and promote positive behaviours associated with employment
• Monitor own performance ensuring that customer attendance and success measures are above national benchmarks and are in line with contractual requirements
• Keep accurate records to monitor customer progress towards individual goals, setting effective SMART targets
• Work with various customer groups including young adults, adults, customers with learning difficulties and disabilities, lone parents offenders and offenders in the community
• Identify and signpost for support customers with literacy and numeracy skills development needs, promoting independence and learning skills
• Ensure that policies with regards to Child and Adult at Risk are adhered to
• Ensure that policies with regards to Data Security are adhered to
• Maintain a positive and professional company image at all times
• Support the company Quality Policy and Information Security priorities
• Support the company’s equality of opportunity statement at all times
• Work safely, supporting the company Health and Safety Policy
• Perform any additional requests in line with the key responsibilities of this role

Job description

We reserve the right to close this advertisement at any time if we receive suitable applications for the role.

An exciting opportunity for you to develop your career with the third fastest growing training provider in the United Kingdom. Acorn Training is a highly successful, skills, justice, employment and health provider with strong corporate values and inclusive ethos – winner of The World Skills UK Social Inclusion and Diversity Network of the Year award.

You will join us at our most exciting time, with strong plans to double the size of the business each year over the next 5 years, spearheading opportunities to get The United Kingdom back to work and improving the skills of the workforce; enabling strong and sustainable future careers for all.

Key Responsibilities and Key Performance Indicators

Manage a customer case load effectively to ensure customer realise their full potential and move into sustainable employment

Provide one to one information, advice and guidance sessions to customer currently seeking sustainable employment

Prepare job search materials and differentiated products to meet the needs of the customer

Work with local employers and develop an awareness of the local labour market to identify key opportunities for customer and employers

Support and sign post customer identified pastoral needs

Provide information, advice and guidance on learning programmes and qualifications

Coach customers and promote positive behaviours associated with employment

Monitor own performance ensuring that customer attendance and success measures are above national benchmarks and are in line with contractual requirements

Keep accurate records to monitor customer progress towards individual goals, setting effective SMART targets

Work with various customer groups including young adults, adults, customers with learning difficulties and disabilities, lone parents offenders and offenders in the community

Identify and signpost for support customers with literacy and numeracy skills development needs, promoting independence and learning skills

Ensure that policies with regards to Child and Adult at Risk are adhered to

Ensure that policies with regards to Data Security are adhered to

Maintain a positive and professional company image at all times

Support the company Quality Policy and Information Security priorities

Support the company’s equality of opportunity statement at all times

Work safely, supporting the company Health and Safety Policy

Perform any additional requests in line with the key responsibilities of this role

Key Performance Indicators

Referrals to schemes within Acorn Training

Monitoring outcomes for each candidate

Face to Face meetings which each candidate in line with company expectations and standards

Flexible working including home-based, centre-based, or hybrid job role dependant

Up to 26 days annual leave, with the option to purchase up to 10 additional days

Pension scheme to support your long-term financial wellbeing

Training and professional development, including CPD workshops and professional qualifications

Westfield Health Scheme with benefits including 13 healthcare services, cashback towards essential health bills, counselling and therapy treatments, fast access to MRI, CT, and PET scans, and discounted shopping vouchers

Wellbeing initiatives including Wellbeing Wednesdays and the Mental Health at Work Pledge

Disability Confident Leader, Menopause Workplace Pledge, Armed Forces Covenant, Ban the Box Employer, and secure prayer spaces

Annual paid volunteering day and charity initiatives

Cash incentives for Employee of the Month and Employee of the Year awards