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Kingsley Healthcare; Lowestoft; On-site; GBP 42,000 - 52,000; Full time

Job summary

Kingsley Healthcare is seeking a Deputy Manager (Clinical) to support the Home Manager in delivering safe, compassionate nursing care and ensuring CQC standards are met.

You will lead clinical governance, mentor nurses and care staff, conduct audits, review care plans, oversee medication management, and maintain accurate documentation while liaising with residents’ families and external professionals.

Qualifications

• Deputy Home Manager experience is essential.
• Strong people skills with residents and families.
• Knowledge of safeguarding adult procedures.
• Solid understanding of CQC standards and regulation.
• Ability to work with external professionals and care teams.

Responsibilities

• Provide clinical leadership to nursing and care teams.
• Mentor and supervise nurses and care staff.
• Conduct clinical audits and review care plans.
• Oversee medication management and documentation.
• Maintain accurate records and ensure governance.
• Support with pre-admission and ongoing risk assessments.
• Liaise with families and external professionals to ensure continuity of care.

Skills

Deputy Home Manager experience

Engage with service users

Safeguarding pathway knowledge

CQC standards knowledge

Relationship building with externalPro

Involve service users & families in ca

Education

NMC registered nurse

Job description

As our Deputy Manager (Clinical), you will play a key role in supporting the Home Manager to ensure the delivery of safe, effective, and compassionate nursing care in line with regulatory standards and best practice. You will provide clinical leadership to the care and nursing teams, ensuring that residents receive person-centred care that promotes dignity, choice, and wellbeing.

You will take responsibility for the clinical governance and the running of the service of the home in the absence of the Home Manager, ensuring care delivery meets CQC requirements and aligns with company policies and procedures. Your role will include mentoring and supervising nurses and care staff, conducting clinical audits, reviewing and updating care plans, overseeing medication management, and ensuring accurate documentation and record keeping.

You will also support with pre-admission assessments, risk assessments, and ongoing evaluations of residents’ needs, maintaining close liaison with healthcare professionals, residents’ families, and external agencies to ensure continuity and quality of care and other aspects of running the home.

Reports to: Home Manager

Skills and attributes

• Previous Deputy Home Manager experience.
• The ability to engage with the service users to understand their needs in order to provide excellent services of care.
• Ability to identify referral pathway for safeguarding adult/abuse.
• Good working knowledge of CQC standards.
• The ability to build and maintain excellent working relationships with external care professionals, families, visitors and staffing team.
• Ability to promote ownership of care programs by fully involving service users and their families in developing, agreeing and evaluating care programs within the home.

Education and qualification

• - NMC registered nurse with relevant experience - essential.

What will you gain?

You will have the satisfaction of working with and being supported by an enthusiastic and caring team that puts people at the heart of the business. We know the happiness of our staff improves the service we give our residents. You will have plenty of opportunities to learn and develop your skills, and we have the procedures and processes in place to help you at every step.