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Mencap; Llandudno; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

24 days holiday (plus bank holidays)

Discounts at high-street retailers

Health cash plans

Interest-free loans

Job summary

Mencap in Llandudno is seeking a dedicated Support Worker to support adults with learning disabilities in daily living, activities and wellbeing, across Conwy and Llandudno services.

You will help people live independently, follow person-centred plans, build relationships, and adapt to flexible shifts including evenings and weekends. Driving licence and Welsh language bonus are appreciated; 12 hours per week role with potential ad-hoc relief work.

Qualifications

• Experience in care or support work preferred.
• Full UK driving licence and own car.
• Welsh language skills are a bonus.

Responsibilities

• Help people with learning disabilities live full, independent lives.
• Assist with daily activities and emotional support.
• Follow person-centred plans and contribute to wellbeing.

Skills

Communication

Relationship-building

Flexibility

Empathy

Tools

Driving licence

Job description

Support Worker

Company: Mencap

Salary: £26,228 to £26,228 a year

Hours: Full-time

Location: Llandudno, LL30

Job type: Permanent

Posting date: 19 Aug 2026

Closing date: 17 Sept 2026

Summary

Support Workers Wanted Across the Conwy and Llandudno area

We’re on the lookout for dedicated and compassionate support workers to join our team in Conwy, who are looking to join an established supportive team of colleagues who make a real difference to the lives of the people they support.

We are looking for someone to come on board for 12 hours per week to support people in the Conwy area, shifts can be discussed at interview but ideally we are looking for someone who can commit to 2 x 6 hours shifts per week, with the option to pick up other shifts in our other services in the area as and when the need arises.

Whilst we are looking for a 12 hour post for this service we understand that sometimes people are unable to commit to regular hours, but still want to offer support. This is also fine as we are always on the look out for relief staff who can work with us on an ad-hoc basis to suit their schedule.

We are looking for team members who are:

• Creative & supportive
• Kind, positive & inclusive
• Brave and, most of all, passionate about making a difference.

What You’ll Be Doing:

As a Support Worker, you’ll help people with learning disabilities live full, independent lives. From daily activities to emotional support, you’ll play a key role in their everyday joy and wellbeing.

What We’re Looking For:

• A genuine passion for supporting others
• Great communication & relationship-building skills
• Flexibility to work various shifts, including evenings & weekends
• A positive, empathetic approach
• Full UK driving licence & your own car (or reliable local transport access)
• Welsh language skills are a bonus – not a must!

Shifts & Pay:

Our services offer 24-hour care – rotas are shared at least 4 weeks ahead so you can plan life outside of work.

An enhanced DBS will be required for the successful candidate

Benefits

Here at Mencap, we offer an impressive range of benefits designed to support and reward our employees to ensure that our teams feel valued and appreciated.

Our benefits package offers 24 days of paid holiday (excluding bank holidays, pro rata), along with a range of perks such as discounts at leading high-street retailers, access to health cash plans, interest-free loans, and many more exciting offerings.

*T&C's apply based on contract

About Mencap

Our vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.

We're here to support people with a learning disability, their families and their carers. We fight for a kinder, fairer and more inclusive society for people with a learning disability to live in.

At Mencap, everyone works with people with a learning disability either providing support or advice, or alongside one another as colleagues.

Belonging at Mencap is for everyone, every day, everywhere.

• Everyone is expected to treat people well and make Mencap an inclusive organisation.
• Every day we grow and learn. It’s okay to make mistakes but we learn from them and make changes
• Everywhere people will feel respected, valued, and safe to be themselves.

We have Belonging network groups that meet online and are open to all colleagues. The groups include people who identify as Black and Asian, LGBTQIA+, disabled or with a long-term health condition, women, parents and carers, and their allies.

We want to encourage everyone to apply to work at Mencap and we offer a variety of different contract types and working patterns. We’re not looking for specific experience. It is your personality and values that will make you a great colleague. We will train and develop you to succeed in the role you’re applying for.

Proud member of the Disability Confident employer scheme

About Disability Confident

Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.