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Citizens Advice in West Sussex; Crawley; On-site; GBP 25,000 - 31,000; Part time

Benefits offered by this job

Disability Confident

Job summary

Citizens Advice in West Sussex is seeking a dedicated Mental Health Debt and Benefits Advisor to provide specialist welfare benefits and debt advice to clients facing mental health challenges. The role focuses on maximizing income, addressing debt, and improving financial wellbeing.

Based in Crawley, the position is on-site, part-time, and contracted, with an emphasis on holistic, client-centred support in collaboration with health professionals and local services within West Sussex.

Qualifications

• Provide specialist welfare benefits and debt advice.
• Help clients maximise income, address debt issues and improve financial wellbeing.
• Work with healthcare professionals and partner organisations to tailor holistic advice.

Responsibilities

• Deliver specialist welfare benefits and debt advice to clients.
• Support clients in maximizing income and managing debt.
• Collaborate with healthcare and community partners to support recovery and wellbeing.

Job description

We are seeking a dedicated and compassionate Mental Health Debt and Benefits Advisor to join our team. This is an exciting opportunity to make a meaningful difference to the lives of people experiencing mental health challenges by providing specialist welfare benefits and debt advice.

You will support clients to maximise their income, address debt issues, improve financial wellbeing, and overcome barriers that impact their recovery and quality of life. Working closely in West Sussex with healthcare professionals, community services, and partner organisations, you will provide a holistic advice service tailored to individual needs.

Proud member of the Disability Confident employer scheme

Mental Health Debt and Benefits Advisor

Company: Citizens Advice in West Sussex Salary: from £28,000 a year, pro rata Hours: Part-time Location: Crawley, RH10 6AD Working pattern: On-site Job type: Contract Posting date: 7 Sept 2026 Closing date: 20 Sept 2026

Summary

We are seeking a dedicated and compassionate Mental Health Debt and Benefits Advisor to join our team. This is an exciting opportunity to make a meaningful difference to the lives of people experiencing mental health challenges by providing specialist welfare benefits and debt advice.

You will support clients to maximise their income, address debt issues, improve financial wellbeing, and overcome barriers that impact their recovery and quality of life. Working closely in West Sussex with healthcare professionals, community services, and partner organisations, you will provide a holistic advice service tailored to individual needs.

About Disability Confident

Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.