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Cadent Gas Ltd; Coventry; On-site; GBP 51,000 - 65,000; Full time

Benefits offered by this job

Disability Confident employer

Job summary

Cadent Gas Ltd is seeking a Near-Mission Critical Application Infra Support Specialist to help safeguard and evolve the technology platforms used to run critical operations across Cadent's estate in Coventry. You will act as a SME across Near-Mission Critical applications, infrastructure, and integrations, ensuring security, resilience and availability to support business needs.

The role requires experience in 24x7x365 support, incident resolution, change activity, and delivering technical input

Qualifications

• Degree in Computing or related discipline or equivalent experience.
• SCO certification at CP/AE level.
• Typically 5-10 years of IT experience, including second or third-line support within complex enterprise environments.

Responsibilities

• Maintain business-critical systems and supporting application roadmaps.
• Provide technical assurance and participate in a 24x7x365 support environment.
• Collaborate with operational teams, vendors and project teams to ensure stability and alignment with business requirements.
• Manage incidents, problems, and change activity with a focus on service continuity.

Skills

Windows Server administration

Citrix

Active Directory

System monitoring

Security monitoring

High-availability & DR

Backup & storage

SQL Server & integration

ArcGIS & PI tools

Scripting (.NET/Java)

Stakeholder communication

Education

Degree in Computing or related

SCO certification at CP/AE level

Tools

ArcGIS

PI Server

PI Vision

Globalscape EFT

Workato

SAP Solace AEM

SQL Server

Active Directory tools

Job description

Near-Mission Critical Application Infra Support Specialist

Help support the technology that keeps critical operations moving

As aNear

- Mission Critical Application & Infrastructure Technical Specialistat Cadent,you'llplay a key role in supporting and evolving the technology platforms that enable critical operational and business processes. Working across ourNear-CNI estate,you'llhelp ensure applications, infrastructure and integrationsremainsecure,resilientand available to support the organisation's operational needs.

This is a highly technical role where you'll act as a subject matter expert across Near-Mission Critical applications, operational technology platforms and supporting infrastructure. You'll work closely with operational teams, delivery teams, vendors and technology specialists to ensure services remain stable, supported and aligned with future business requirements.

From maintaining business-critical systems and supporting application roadmaps to providing technical assurance and participating in a 24x7x365 support environment, you'll play a vital role in safeguarding services that are essential to Cadent's operations.

Why you'll love this role:

• This role offers the opportunity to work on a diverse and business-critical technology estate while influencing future platform development.
• Business-Critical Impact– Support applications and infrastructure that are essential to operational and shared service functions across Cadent.
• Technical Variety– Work across operational technology systems, middleware, SaaS applications,integrationsand supporting platforms.
• Platform Ownership– Take responsibility for the reliability,maintenanceand ongoing development of Near-CNI platforms.
• Security & Resilience Focus – Help ensure systems remain secure,compliantand aligned with Safe Control of Operations (SCO) and cyber security requirements.
• Strategic Influence– Contribute to application and infrastructure roadmaps, helping shape future technology direction.
• Collaborative Environment– Work closely with architects, project teams, business stakeholders,vendorsand operational teams.

What you will bring:

You're an experienced technical specialist with strong application and infrastructure support experience, combined with a passion for delivering resilient and reliable services.

Critical Systems & Infrastructure Experience

• Experience supporting business-critical systems within a 24x7x365 operational environment
• Strong understanding of application support, infrastructure management and service operations
• Experience resolving incidents, managing problems and supporting change activity
• Experience delivering technical input into projects, testing and service transition activities

Operational Technology Knowledge

• Knowledge of Operational Technology (OT) environments
• Experience supporting applications connected to operational systems
• Understanding of business-critical support models and service continuity requirements

Technical Expertise

• Strong technical knowledge across a number of the following areas:
• Windows Server and Client administration
• Citrix and Active Directory technologies
• System monitoring and security monitoring
• High-availability platforms, clustering and disaster recovery
• Backup, storage and business continuity solutions
• Configuration and platform management
• ArcGIS and associated applications
• SQL Server and integration technologies
• Aveva PI Server and PI Vision
• SAP Solace AEM
• Enterprise file transfer and integration solutions such as Globalscape EFT and Workato

Development & Data Skills

• Knowledge of scripting and programming languages such as .NET, Java, Visual Basic, XML, C/C++ and scripting technologies
• Experience working with SQL, relational databases and time-series data
• Understanding of system integrations and middleware technologies

Stakeholder & Leadership Skills

• Excellent communication skills and the ability to translate technical issues into business-focused language
• Strong stakeholder management and influencing capability
• Experience working with suppliers, project teams and senior business stakeholders
• Strong analytical, problem-solving and decision-making skills

Qualifications & Experience

• Degree in Computing or a related discipline, or equivalent experience
• SCO certification at CP/AE level
• Typically 5-10 years of IT experience, including second or third-line support experience within complex enterprise environments

Proud member of the Disability Confident employer scheme

Company: Cadent Gas Ltd

Salary: £50931-65000 per annum

Hours: Full-time

Location: Coventry, CV7 9JU

Job type: Permanent

Posting date: 2 Sept 2026

Closing date: 16 Sept 2026

Summary

Cadent Gas Ltd

Help support the technology that keeps critical operations moving

As aNear

- Mission Critical Application & Infrastructure Technical Specialistat Cadent,you'llplay a key role in supporting and evolving the technology platforms that enable critical operational and business processes. Working across ourNear-CNI estate,you'llhelp ensure applications, infrastructure and integrationsremainsecure,resilientand available to support the organisation's operational needs.

This is a highly technical role where you'll act as a subject matter expert across Near-Mission Critical applications, operational technology platforms and supporting infrastructure. You'll work closely with operational teams, delivery teams, vendors and technology specialists to ensure services remain stable, supported and aligned with future business requirements.

From maintaining business-critical systems and supporting application roadmaps to providing technical assurance and participating in a 24x7x365 support environment, you'll play a vital role in safeguarding services that are essential to Cadent's operations.

About Disability Confident

Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.