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Serve Legal; Coulsdon; Hybrid; GBP 1,515,000 - 1,791,000; Part time

Benefits offered by this job

Flexible hours

Per-audit pay

Job summary

Serve Legal invites you to join our in-person Mystery Shopper program (ID testing) with flexible hours across the UK. Auditors perform audits at supermarkets and retailers, report experiences, and may involve age-verification tasks for 18-19 year olds.

This part-time role lets you fit around studies or other work; pay is per audit, aligned with Real-Living-Wage. No strict schedule—Area Managers allocate nearby batches and cover travel.

Qualifications

• Must be at least 16 years old; for age-verification audits, 18–19-year-olds are required.

Responsibilities

• Perform audits at a range of sites (supermarkets, high-street retailers, betting shops, etc.).
• Make a specific purchase and report back on the customer experience, including whether ID was requested.

Job description

In-Person Mystery Shopper (ID testing) - flex hours

Serve Legal are recruiting compliance auditors to perform audits to a range of sites. These audits can be to supermarkets, high-street retailers, betting shops and more, making a specific purchase then reporting back on the experience. We have opportunities for anyone aged 16+, but particularly require 18 and 19 year olds for age-verification audits, which involve buying age-restricted products and reporting if ID was requested.

This is a part-time, flexible role, which is ideal to fit around other work or education. Pay is calculated on a per-audit basis, estimated to align with a Real-Living-Wage hourly rate, with audits being allocated as a ‘batch’ which are nearby to each other. There is no obligation to complete work consistently or regularly, and our Area Managers liaise with Auditors to allocate suitable work, accounting for other commitments and travel limitations.

Why Join Us?

• Flexibility: Part-time hours mean you can balance work, studies, or other commitments effortlessly. We cover the whole of the UK and Ireland, so you can work if you are at home or during term time!


• Great Pay: Earn competitive rates per audit, with bonuses for excellent performance and auditor of the month and opportunities for extra income through our 'Refer a Friend' scheme.


• Travel Opportunities: Explore different locations with expenses covered while contributing to keeping communities safe.


• Varied Work: Each audit presents a new challenge, ensuring you're engaged and motivated every step of the way.


• Career Growth: Our supportive environment embraces personal and professional development. Many of our Area Managers began their journey as auditors like you!


• Freebies: Keep what you buy during audits, including grocery shops up to £40, on us!

Age Restrictions: We have opportunities for anyone aged 16+, but our age verification audits can only be completed by 18-19-year-olds. We have plenty of non-age-restricted work as well!

Join Serve Legal today and become part of a dynamic team. Perfect for students, individuals on gap years, or anyone balancing multiple responsibilities. We welcome applicants from all backgrounds, irrespective of sex, race, disability, age, sexual orientation, gender identity, religion, marital status, or pregnancy and maternity.

For more information, please check out our Glassdoor reviews and welcome video: https://www.glassdoor.co.uk/Overview/Working-at-Serve-Legal-EI_IE1473313.11,22.htm https://youtu.be/FBVGBj2LXdA