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Service Innovation Group UK Ltd; City of Edinburgh; On-site; GBP 17,000 - 23,000; Full time

Benefits offered by this job

Annual leave

EAP (Employee Assistance Programme)

Pension plan (Mauve Group)

Hybrid working

Eye care benefits

Training allowance

Mauve Academy

Travel opportunities

Job summary

Service Innovation Group UK Ltd is seeking dynamic Retail Specialists to visit retail stores and transform client product displays into engaging experiences that drive sales. You will craft visually appealing presentations per client briefs to ensure merchandise shines.

Thriving in a fast-paced environment, you will adapt to changing objectives, build retailer relationships, and work to KPIs set by SIG clients to boost personal and team performance.

Qualifications

• Ability to build positive relationships with retailers and client contacts.
• Strong communication to define visit objectives and action plans.
• Eye for visual presentation and planogram compliance.

Responsibilities

• Build positive relationships with retailers to meet client objectives and influence store sales.
• Communicate with store staff to define visit objectives and planned actions.
• Ensure products are displayed according to agreed planograms.
• Identify and fix stock availability issues with stores.
• Display POS items effectively to maximise brand awareness and sales.

Skills

Relationship building

Communication

Merchandising

KPI awareness

Stock management

Job description

Are you a visionary with a flair for creativity and a passion for retail?

We are looking for a dynamic Retail Specialists to visit retail stores to transform our clients’ store displays into captivating experiences that delight customers and drive sales. As a key player in our team, you will craft visually appealing product presentations according to briefs set out by our client to ensure their merchandise shines.

If you thrive in a fast-paced environment and have an eye for detail, this is the perfect opportunity for you to make a significant impact and grow with us.

The Role

• Building positive relationships in retailers with key contacts to achieve SIG’s client objectives and influence store sales performance.
• Effectively communicate with store staff to clearly define visit objectives and review changes and future action plans.
• Ensure client products are displayed and merchandised according to agreed planograms.
• Work with stores to identify and fix stock availability issues.
• Ensure all Point of Purchase/ Point of Sale items are effectively displayed to maximise end user and consumer brand awareness to increase sales.
• You may be required to store a small amount of stock & equipment at home for work use.
• Ability to adapt to change and react to short term activity objectives, delivering results positively and proactively.
• Work to KPI’s, set by SIG clients, working to increase performance of both personal and team goals.

Why work for Service Innovation Group?

At Service Innovation Group, we believe in doing business differently — and doing business right. We operate across Europe and beyond, supporting major brands and growth — while still offering the local autonomy, cultural insight, and personal connection that make work meaningful.

We are proud to be a certified B-Corp, meaning we’ve met rigorous standards of social and environmental performance, transparency, and accountability.

Our people-first culture has earned recognition from Great Place to Work for creating an inclusive, empowering, high-trust environment that our colleagues truly enjoy being a part of.

Sustainability and Purpose at Our Core: From supporting brands launching into new markets to integrating work-life balance and community impact, SIG doesn’t just deliver projects — we deliver purposeful work that makes a constructive difference.

We are delighted that we are an accredited Living Wage Employer. This means that every member of staff working at Service Innovation Group will earn a real Living Wage.

A People-Centred Culture: We invest in developing our teams, nurturing leadership, encouraging development, and fostering a workplace where every individual feels valued, empowered and proud to contribute. Join Service Innovation.

Perks and Benefits Generous annual leave, plus public holidays based on location. Extra annual leave for your birthday or an alternative celebration day. Access to an Employee Assistance Programme (EAP) Pension plan with contributions from Mauve Group (where applicable). Opportunities for professional growth via Mauve Academy – our learning portal. Annual training allowance for career development. Hybrid working environment, with home setup allowance (where applicable). Optical benefits (£155/€180 toward eye tests, glasses, and lenses). Exciting opportunities, including domestic/international travel, team meet-ups, and company-wide events.