Read more

Andrew Brownsword Hotels; Amberley; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

25% F&B discount across hotels

Staff B&B rate £25 per person

Employee helpline (EAP)

Free meals on duty

Milestone gifts and rewards

Promotion opportunities

Job summary

Amberley Castle, part of Andrew Brownsword Hotels, is recruiting a Food and Beverage Supervisor in Amberley, West Sussex. You will lead the restaurant team, ensure exceptional service, and create memorable experiences for guests in a luxury castle setting.

The role emphasizes teamwork, guest satisfaction, and a culture of care, with opportunities to engage across our hotel family and ongoing staff perks.

Qualifications

• Experience in hospitality or hotel service.
• Ability to lead a restaurant team and supervise staff.
• Commitment to delivering exceptional guest service.

Responsibilities

• Lead by example and supervise the restaurant team.
• Ensure we provide exceptional service to guests.
• Foster memorable guest experiences and teamwork.

Skills

Team leadership

Customer service

Communication

Guest relations

Job description

Location:Located in the picturesque village of Amberley in the beautiful West Sussex countryside, Amberley Castle is a unique luxury hotel steeped in over 900 years of history. With 4 AA red stars, 3 AA rosettes, Amberley Castle gives our team the chance to work in a castle with quality and style.

SERVICE CHARGE-We pay our team service charge each month! This service charge all goes into one pot, and 100% of that service charge is then shared amongst all the team at the hotel-every penny received is paid out to the team.

Service charge can be in the region of £300 a month (close to £3,600 per year) over and above base pay, for a full time employee.

The hotel may also be able to offer off-site staff accommodation in our 2 staff houses (within walking distance to the hotel) in order to help the newest members of the team to re-locate, so they can settle into life at the hotel and local area in comfort.

Come and

join our team as an Food and Beverage Supervisor and let your passion and

personality shine

Our culture

is important to us, and we encourage everyone in our teams to show

thoughtfulness towards each other and our guests.

As a Food and Beverage

Supervisor, you will lead by example, supervising the restaurant team and

ensuring we always providing exceptional service to our guests.

We want all of our guests to

enjoy their time with us, and make memories that last a lifetime.

Check out some of the key points

about the role:

• We serve a lot of yummy dishes, so we ask

  that you get to know the menu, that way you can advise our guests, if they ask

  for help.

• You spend a

  lot of your life at work, meaning often your colleagues’ become friends, and we

  encourage that. We want our employees to build close relationships across all

  teams.

• Ensuring

  all our guests have a memorable experience.

• We are one

  team, so we will all muck in from time to time, helping each other across

  departments.

Work/life, or as it should be called life/work balance is important to us all, so we just ask that you can be flexible with us, so we can be flexible with you in return.

To

say thank you, we have many perks:

• Competitive

  pay – We are proud that everyone who joins our group gets a competitive a rate of pay, irrespective of age, plus you get service charge and tips on top.

• Treat

  yourself once in a while with lots of retail and hospitality perks through discounts across our family of hotels – you will be entitled to 25% off food & beverage in our hotels plus we offer an amazing staff rate of £25 B&B per person across the group & your friends and family get special rates too.

• We

  understand it’s OK not to be OK, so we offer an externally run confidential helpline for any support you require about anything you might need as part of our Employee Assistance Programme.

• We

  sustain you physically too, meals when you are on duty are free.

• To be

  the best version of yourself, we encourage our teams to be curious.

Everyone can learn and develop - our development pathways are unique to us and are the best in the business.

• We

  provide lots of opportunity to progress and move up – we have made hundreds of internal promotions, including to General Manager level.

• We

  like to say a special thank you for every year you are with us - our milestone awards include Champagne, afternoon tea, or dinner for you and someone special. When you reach the big milestones, you receive extra special gifts on top like longer hotel stays, extra days off and a unique gift especially chosen for you.

About our family of hotels

We bring a family of hotels together under one roof, ready

to welcome guests with open arms, warm hearts and experiences that are simply

Each of our hotels are unique, individual, and quirky in

personality. Quality is fundamental to everything we do, and it is the simple

things that matter. We believe everyone should feel included, special and

welcome, and that applies to our team and our guests.

We have very unique hotels in very special locations, from

the award winning Gidleigh Park in Devon, the 900-year-old Amberley Castle to

our stylish boutique townhouse in the heart of Chelsea – to see the whole

group, take a look herewww.brownswordhotels.co.uk