Rate Liability Manager

JAA-Jones Lang LaSalle Limited; Manchester; On-site; GBP 40,000 - 65,000; Full time

Job summary

Jones Lang LaSalle (JLL) is seeking a Business Rates Account Manager to join the team on established client instructions. You will review liabilities, ensure relief applications are accurate, and liaise with clients, surveyors, Local Authorities, and the Valuation Office.

Opportunities to generate savings for clients will be identified. The role requires knowledge of the Business Rates system, rating case law, and strong analytical skills.

Qualifications

• Experience of the Business Rates system as a Rate Account Manager or from a Local Authority background.
• Knowledge of rating case law and legislation.
• Good analytical and reporting skills.
• Familiarity with Riverlake, Analyse, and Softology software.
• Possess a professional attitude.
• Able to manage and prioritize own workload and assign tasks to administrative support.
• Outstanding communication and interpersonal abilities.

Responsibilities

• Manage assigned clients' Business Rate, BID Levy, and Council Tax liabilities across their property portfolio.
• Ensure all entitlements to reliefs are explored and claimed.
• Ensure demanded liabilities are correct and take necessary steps to remedy where they are not.
• Liaise with clients, surveyors, Local Authorities, and the Valuation Office regarding changes to the property portfolio from both an occupational basis and amendments to the Rating List.
• Recover overpayments from Local Authorities.
• Highlight appropriate opportunities within a portfolio to the wider JLL Rating Team.
• Ensure the Riverlake database is maintained to accurately reflect the current position of the client's portfolio.
• Manage clients' contracted service level agreements and expectations to ensure compliance.
• Operate as a client contact, attend meetings, and provide support and advice.

Skills

Business Rates knowledge

Analytical skills

Communication skills

Interpersonal skills

Local Authority background

Time management

Tools

Riverlake

Analyse

Softology

Job description

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented peopleand empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves:

We're looking for a Business Rates Account Manager to join our Business Rates Team on established client instructions. You'll be reviewing and approving liabilities, ensuring relief applications are accurate, and liaising with colleagues, clients, and local government agencies. The ideal candidate will have knowledge of the local taxation system and be able to identify opportunities to generate savings for clients.

What your day-to-day will look like:

• Manage assigned clients' Business Rate, BID Levy, and Council Tax liabilities across their property portfolio
• Ensure all entitlements to reliefs are explored and claimed
• Ensure demanded liabilities are correct and take necessary steps to remedy where they are not
• Liaise with clients, surveyors, Local Authorities, and the Valuation Office regarding changes to the property portfolio from both an occupational basis and amendments to the Rating List
• Recover overpayments from Local Authorities
• Highlight appropriate opportunities within a portfolio to the wider JLL Rating Team
• Ensure the Riverlake database is maintained to accurately reflect the current position of the client's portfolio
• Manage clients' contracted service level agreements and expectations to ensure compliance
• Operate as a client contact, attend meetings, and provide support and advice

Required Skills & Experience:

• Experience of the Business Rates system as a Rate Account Manager or from a Local Authority background
• Knowledge of rating case law and legislation
• Good analytical and reporting skills
• Familiarity with Riverlake, Analyse, and Softology software
• Possess a professional attitude
• Able to manage and prioritize own workload and assign tasks to administrative support
• Outstanding communication and interpersonal abilities

Location:

On-site –Birmingham, GBR, Bristol, GBR, Greater Manchester, GBR, Norfolk, GBR

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Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail]. This email is only to request an accommodation.

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.