Rapid Transfer Service EOL Discharge Coordinator

NHS; Tenterden, Margate; On-site; GBP 37,000 - 45,000; Part time

Job summary

The NHS is seeking an EOL Discharge Coordinator to manage and plan discharges for end-of-life patients. This pivotal role, situated in Kent, involves working collaboratively with healthcare professionals to ensure smooth transitions for patients returning home or to care facilities. The successful candidate will possess a nursing background and demonstrate leadership in a dynamic healthcare setting, contributing to improved patient outcomes.

Qualifications

• Qualifications include a registered nursing degree with NMC registration and relevant specialist training.
• Experience leading and managing teams, especially in health or social care environments.
• Strong focus on discharge planning and patient advocacy necessary.

Responsibilities

• Assess and plan holistic care linked to end of life needs.
• Supervise and develop junior staff as part of the integrated team.
• Manage complex patient discharges effectively within NHS guidelines.

Skills

Communication

Leadership

Time Management

Resourcefulness

Resilience

Education

1st Level registered nurse NMC registration

Evidence of Specialist qualifications relevant to area of practice

Community experience or qualification

Experience of working within both acute and primary care

Tools

Microsoft Office

Job description

Go back Kent Community Health NHS Foundation Trust

Rapid Transfer Service EOL Discharge Coordinator

The closing date is 22 June 2025

The Rapid Transfer Service (RTS) are responsible for managing complex patient discharges from the acute hospital to community pathways to enable the patients care needs to be assessed outside of hospital. Thispost is to assess end of life patients in the acute hospital who wish to return to their own home or to a care home. The role will include working within the acute Trust to assess patients' needs for discharge.

The post holder will work as a key member of the RTS, whose aim is to ensure the timely, effective, appropriate and safe discharge of end of life patients requiring supportive discharge, from the acute into a community setting.

The RTS service is a 7-day service covering weekends and bank holidays on a rota basis. The RTS team has responsibility for complex discharges across all 3 acute sites in east Kent and occasionally cross site working will be needed to ensure service cover.

This post is not delivering direct patient care. However, a clinical nursing background is essential.

Main duties of the job

Role Specific Responsibilities

• Assessment, planning, implementation and evaluation of holistic care linked to end of life care needs
• Supporting in the supervision and development of staff.
• Actively working as a member of the integrated team to provide high quality care to service users.
• Undertaking a range of competent clinical and non-clinical interventions to support the outcomes of the service.
• Acting as lead and senior practitioner to support junior staff carry out assessment/reassessments of service users and/or pathways with complex needs across the relevant field.
• Supporting and making recommendations to senior managers in order to prioritise and focus efforts to drive forward and achieve business objectives, service improvement strategies and statutoryrequirements

About us

Rated 'outstanding' by the CQC, we've got a passion for delivering high standards of patient care and excellent services to improve the health of our communities. To do this we need outstanding people who share our values compassionate Aspirational Responsive Excellent

We know a commitment to equity, diversity and inclusion leads to better patient care and a happier workforce. We pride ourselves in being diverse and welcome applications from people with varied backgrounds, perspectives and experiences

We ask for information about your protected characteristics on our application forms. This isn't visible to anyone involved with shortlisting or interviewing you, except when you choose to be considered under the guaranteed interview scheme due to disability. Short listers will see two ticks alongside your application to ensure they apply the principles of the scheme to your submission

The data we collect helps us to ensure we are attracting diversity in our applicants, that all our colleagues have equitable access to career opportunities and supports us on our journey to being a Great Place to Work

As a flexible working friendly organisation, we want you to be able to work in a way that is best for us, for our patients and for you. Talk to us about a flexible working arrangement that won't involve sacrificing time for personal interests or family commitments. We'll support you to work flexibly in a way that will suits us both

See where you can go with KCHFTcareer pathways

Job responsibilities

As a community Trust many of our roles require individuals to be able to drive to perform their duties. As such you will be asked to confirm you have a full UK driving licence where driving is a requirement of the role to be able to proceed with your application. We are committed to supporting candidates with disabilities into employment, if you are unable to drive due to a disability, please contact the Recruitment Team via [e-mail] quoting the vacancy reference number so we can support you further.

The job description and person specification gives you all the information you need about this role. Please look carefully at the criteria in the person specification and tell us what you have done that shows you meet this in your application. If you need an application form in an alternative format please let our recruitment team know. All information you supply on your application should, to the best of your knowledge, be true and accurate.

Still have questions? The recruiting manager would love to hear from you, their contact details can be found in the job advert.

We can get a lot of applications for some roles so to be in with the best chance of being shortlisted please make sure you apply as soon as possible. A vacancy may close early if there is a lot of interest in the job.

At KCHFT we strongly encourage colleagues in clinical and non-clinical roles who have direct or social contact with patients to be fully vaccinated. In this way we will be doing all we can to ensure your safety and that of your colleagues and the patients we serve.

Find out more about the community difference here.

Good luck! We cant wait to meet you and welcome you to #teamKCHFT, #cometocommunity.

Person Specification

Qualifications

• 1st Level registered nurse NMC registration
• Evidence of Specialist qualifications relevant to area of practice e.g. Mentorship
• Community experience or qualification.
• Experience of working within both acute and primary care.

Experience

• Experience in area of practice
• Evidence of recent study and continuing professional development.
• Experience of working within a Health &/or Social Care environment at Band 5 (or equivalent).
• Supporting others (mentor / educator / supervisor) experience
• Experience of leading and managing teams
• Experience with the use of Microsoft Office and a variety of IT packages (E-Pay / E-roster/ AT-P/ CIS

Special Knowledge and Expertise

• A good understanding of the importance of discharge planning.
• Evidence of continued relevant professional development and implementation in practice within the last 12 months
• Knowledge of National Polices and Acts relating to legislation to support safe and sustainable discharge.
• Previous EOL experience

Skills and Abilities

• Excellent and effective communication skills, written and oral.
• Ability to converse in a positive manner with all levels of staff, patients and relatives/carers.
• Resourceful, ability to work on own initiative and apply judgement.
• Ability to remain calm under pressure, and in stressful situations.
• Demonstrate understanding of issues related to confidentiality of data and patient information.
• Ability to act as the patient's advocate.
• Able to demonstrate a patient orientated approach to work.
• Ability to demonstrate personal resilience, especially under times of pressure
• Demonstrate an understanding of issues related to equal opportunities.
• Experienced and proficient in word processing, database and spreadsheet

Personal Attributes

• Ability to manage time effectively, priorities and work under pressure to meet deadlines
• Ability to manage and lead change
• Ability to motivate and organise others to ensure best practice.
• Strong influencing and negotiating skills
• Ability to work effectively with a variety of people at all organisational levels across different sectors including areas of social deprivation

Ability to Manage

• Able to support the implementation of local and national agendas for health under the guidance of the senior Practitioner
• Ability to manage own time effectively.
• Ability to prioritise care delivery in a professional manner, considering Trust values.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Kent Community Health NHS Foundation Trust

Address

Queen Elizabeth the Queen Mother Hospital or William Harvey Hospital

£37,338 to £44,962 a yearpro rata, per annum

Contract

Permanent

Working pattern

Part-time

Reference number

846-7242129-CF

Job locations

Queen Elizabeth the Queen Mother Hospital or William Harvey Hospital