Rapid Response Technician

80530 Rapid Response Technician

This Rapid Response Technician will report to the field staff supervisor and will work within network operations based in our Croydon office. You will be a permanent employee in our UK Power Networks team.

You will attract a salary of 39,615 (Plus Shift Allowance) + benefits and a bonus of 3%.

If you are successful, you will need to undertake a medical and DBS reference check

Close Date: 18/04/2025

We also provide the following additional benefits:

• 25 Days Annual Leave plus bank holidays.
• Reservist Leave - Additional 18 days full pay and 22 unpaid.
• Personal Pension Plan - Personal contribution rates of 4% or 5% (UK Power Networks will make a corresponding contribution of 8% or 10%).
• Tenancy Loan Deposit Scheme, Season Ticket Loan.
• Tax efficient benefits: Cycle to Work, Home & Tech, and Green Car Leasing Schemes.
• Occupational Health support.
• Switched On - scheme providing discount on hundreds of retailers' products.
• Discounted gym membership.
• Employee Assistance Programme.

UK Power Networks

UK Power Networks is the country's biggest electricity distributor, making sure the lights stay on for more than eight million homes and businesses across London, the South East and the East of England.

We invest more than 600 million in its electricity networks every year, offers extra help to vulnerable customers in need, and is undertaking trials to ensure that electricity networks support the transition to a low carbon future. It also moves cables and connects new electricity supplies.

Job Purpose

The position, working as part of the Croydon & Kingston Area team, will manage the restoration of LV & HV supplies on the UK Power Networks distribution systems. After a period of training, you will carry out the full range of activities including first line response work at voltages up to 33kV.

Duties

• Location of faults on the Distribution network.
• The restoration of HV & LV supplies.
• Testing and switching on the HV & LV network - and understanding the results of the tests.
• Any other relevant jointing duties.
• Supervise excavating teams.
• Understanding operational and 1:500 diagrams.
• LV and HV jointing.
• Use of appropriate IT equipment including TDR, LV Faults sniffer and FFE equipment.

Nature and Scope

The person undertaking this role plays a vital role in the safe and timely restoration of LV & HV supplies. We are regulated by multiple guidelines, and this role is important in ensuring successful compliance with Customer Minutes Lost and Customer Interruption targets. You may work at any location within the UK Power Networks area, initially within the South East Region.

Qualifications & Experience:

The following skills and attributes are important to this role:

• HV Switching.
• City and Guilds 2339, formally 232, or be willing to undertake a course of study to achieve this.
• IOSH Managing Safety or be willing to undertake a course of study to achieve this.
• Streetworks qualification Units 1, 2, 3 and supervisor.
• Flexibility and able to work alone and in a team environment.
• Ability to problem solve in a practical way.
• Able to work under pressure.
• Must have a clean driving licence.

Personal Characteristics

The following are important attributes for this role:

• Strong safety focus required.
• Must be customer focused.
• Must be willing to undertake standby duties.