Range & Display Manager

Marks & Spencer Plc; Greater London; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A leading UK retailer is seeking a dynamic category transformation leader to manage a team of Display Planners. This role involves optimizing store displays and collaborating with trading teams. Ideal candidates will have strong food retail experience, expertise in merchandising processes, and the ability to drive team performance. The position offers significant benefits and a commitment to diversity and inclusion.

Benefits

20% colleague discount

Competitive holiday entitlement

Discretionary bonus schemes

Defined Contribution Pension Scheme

Dedicated induction and training programmes

Wellbeing support including 24/7 Virtual GP

Charity volunteer day

Qualifications

• Experience in the food retail sector.
• Deep understanding of merchandising processes.
• Ability to drive team performance and make effective decisions.

Responsibilities

• Manage a team of Display Planners and Leads.
• Collaborate with Trading teams to optimize assortments.
• Ensure planograms reflect product ranges.
• Commission management information for commercial strategies.
• Encourage store feedback for improvement.
• Coach and develop the team for succession planning.

Skills

Space, Range and Display experience

Hands-on experience of JDA suite

Business Objects

Microsoft Office

Good presentation skills

Ability to manage competing priorities

Tools

JDA Suite

Food Analytics Query Tool

Job description

Are you an entrepreneurial, enthusiastic and energetic leader? Do you deliver challenging projects at pace whilst managing a variety of stakeholders? Do you analyse data to make challenging business decisions? Do you have a keen eye for detail and can build attractive but operationally sustainable displays?

This role is fundamental in driving our Category Transformation process and turning category vision into reality in our stores. You manage a team of Display Planners and Leads who have their own category responsibilities. You work closely with Head of Trade, Trading Managers and their wider Trading teams, to ensure we are providing choice to our customers, maximising profit and building easy to shop, visually appealing and operationally sustainable planograms.

The successful applicant will need Space, Range and Display experience in the food retail sector. You should have hands-on experience of JDA suite (or comparable planograming software), Business Objects and Microsoft Office.

To stay close to customers, our support teams are in the office three days a week as we believe that skills are developed through collaboration, and that spending time together makes us more creative and connected.

What’s in it for you

Being a part of M&S is exactly that – playing your part to bring the magic of M&S to our customers every day. We’re an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing exceptional quality, value, service to every customer, whenever, wherever and however they want to shop with us.

Here are some of the benefits we offer that make working for M&S just that little bit more special…

• After completing your probationary period, you’ll receive 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household.
• Competitive holiday entitlement with the potential to buy extra holiday days!
• Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business.
• A generous Defined Contribution Pension Scheme and Life Assurance.
• A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills.
• Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing.
• Industry-leading parental, adoption and neonatal policies, providing support and flexibility for your family.
• Access to a fantastic range of wellbeing support for all colleagues including access to our 24/7 Virtual GP and PAM Assist to support you and your family.
• A charity volunteer day to support a charity or cause you're passionate about through a dedicated day away from work.

Key Accountabilities

Your key accountabilities will include

• Deliver against the SRD, Product Development and Category Transformation critical paths, whilst managing your team and influencing others to ensure your team meet their deadlines
• Ensure your team’s planograms accurately reflect the range and adhere to M&S Food display principles and inventory rules to support ‘right first time’ retail implementation
• Partner the Head of Trade, Trading Managers and Buyers to optimise customer-led assortments ensuring alignment with business and category strategy, category role, customer needs and commercial requirements
• Commission management information, such as target inventory data, shelf efficiency, stocking points, space and cluster performance and derive range & display strategies to improve commercial performance (sales and profit)
• Visit M&S stores and liaise with Selling teams regularly to review the implementation of space, range and planograms, encourage store feedback and identify potential improvements and opportunities
• Develop, manage and inspire a capable team of Display planners and leads to drive sales & profit. Coach and develop the team to ensure a succession pipeline is in place for all key roles in the Chilled Merchandising team.

Who you are

Your skills and experience will include

• Thorough understanding of Food sector Space, Range & Display processes and systems, including deep understanding and experience of building a world class Merchandising team focussed on both visual and operational merchandising
• Good presentation skills
• Detailed knowledge of Food sector Space Range & Display critical paths
• Food Analytics Query Tool (Business Objects)
• JDA Suite Including – Space Planning, Assortment Optimization, Planogram Generator & Intactix Knowledge Database
• Ability to manage competing priorities, make effective decisions and drive team performance in the face of ambiguity.

Everyone’s welcome

We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.

We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.

If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.