Ramsey Center Operations Assistant - #T00940

Western Carolina University; Greater London; On-site; GBP 40,000 - 60,000; Part time

Job summary

Join an innovative team at a vibrant university as a Ramsey Center Operations Assistant. This role offers a unique opportunity to engage with guests during events, ensuring a smooth experience while providing top-notch customer service. You'll be involved in various tasks, from assisting with seating arrangements to handling ticket sales and cash management. This position is perfect for individuals who thrive in dynamic environments and enjoy working closely with the public. Embrace the chance to contribute to memorable events and be part of a supportive community focused on excellence.

Qualifications

• Customer service oriented with effective communication skills.
• Ability to handle cash and process ticket sales.

Responsibilities

• Assist with event operations and provide customer service.
• Help guests with seating and ticketing issues.

Skills

Customer Service

Cash Handling

Communication

Education

High School Graduation

Job description

Ramsey Center Operations Assistant - #T00940

Please see Special Instructions for more details.

Applicants must apply online.



PLEASE COMPLETE ALL AREAS OF THE APPLICATION. INCOMPLETE APPLICATIONS MAY NOT BE GIVEN CONSIDERATION IN THE REVIEW PROCESS.



Qualified applicants will be contacted by the department directly if selected for interview.



Please Note: Temporary employees are paid bi-weekly on an hourly basis and do not receive benefits.

Posting Details

Posting Information

The primary responsibility of this position is to provide assistance to the operation of the Ramsey Center during events. This position includes, but not limited to the following:
Assistance in the seating areas; provide guests with directions or other venue information; help guests locate their assigned seats; report any ticketing problems to a supervisor; depending on event, you may use a scanner at the door to scan tickets or work in a position to allow/disallow access into the event area based on the customer's credentials; provide ticket sales and customer service to students, faculty and staff of WCU, as well as patrons outside of campus; you will be trained to handle and account for cash and process ticket sales for all ticketed events. You will be trained in using the WCU online ticketing system and take phone orders, balance your cash drawer at the end of your shift or event and how to communicate to customers event information and answer questions effectively while also learning the Ramsey Center building layout, including location of restrooms, first aid room, concession stand and ticket office.
Assistance with the work crew completing event setups and strikes (i.e. stage, tables, chairs, sound, lighting, basketball court, etc.) Other duties will include custodial activities and facility cleaning. Additional duties may include working as a concert stage hand, spot light operator and security for events.

Customer service oriented, Calculator, Phone Calls

Graduation from High School; or an equivalent combination of education and experience.

Posting Number	temp hourly398P
Quick Link for Internal Postings	https://jobs.wcu.edu/postings/9841
Classification Title	Administrative Support Associate (hourly)
Working Title	Ramsey Center Operations Assistant - #T00940
Department	Office, Ramsey Center
Salary Range	$10.00 - $25.00 per hour
Posting Information
Knowledge, Skills, & Abilities Required for this Position
Minimum Qualifications
Preferred Qualifications

Posting Text

Applicants must apply online.



PLEASE COMPLETE ALL AREAS OF THE APPLICATION. INCOMPLETE APPLICATIONS MAY NOT BE GIVEN CONSIDERATION IN THE REVIEW PROCESS.



Qualified applicants will be contacted by the department directly if selected for interview.



Please Note: Temporary employees are paid bi-weekly on an hourly basis and do not receive benefits.

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks.

Western Carolina University uses E-Verify to confirm employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify. Proper documentation of identity and employability are required at the time of employment.

All new employees are required to have listed credentials/degrees verified within 30 days of employment. All new employees who will be teaching are required to provide official transcripts within 30 days of employment. Transcripts should be provided for the highest earned degree and/or the degree which is being used to satisfy credential/qualification requirements.

Western Carolina University is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, and veteran status, consistent with applicable federal, state and local laws, regulations, and policies, and the policies of The University of North Carolina. Additionally, the University promotes the realization of equal employment opportunity for minorities, women, persons with disabilities, and veterans through its affirmative action program.

Persons with disabilities requiring accommodations in the application and interview process please call [phone] or email at [e-mail].

The Western Carolina University Annual Safety Report is available online at University Annual Safety Report or in hard-copy by request at the office of the Vice Chancellor for Student Affairs, 227 HFR Administration Building, Cullowhee, NC 28723 (828-227-7147) or the Office of University Police, 111 Camp Annex, Cullowhee, NC 28723 (828-227-7301). The report, required of all universities participating in Title IV student financial aid programs, discusses crime statistics, procedures for reporting suspicious or criminal activity, security, police authority, crime prevention strategies, university policies on substance abuse and sexual offenses, workplace violence and fire safety.

Open Date	10/03/2023
Close Date	08/31/2025
Open Until Filled	No
Special Instructions to Applicants
Background/E-Verify
Credential Verification
EOE
University Safety

Applicant Documents

Required Documents

1. Cover Letter/Letter of Application


2. Resume

Optional Documents

Supplemental Questions

Required fields are indicated with an asterisk (*).

1. *
   How did you hear about this employment opportunity?
   
   
   
   • HigherEdJobs.com
   
   
   • Inside Higher Ed
   
   
   • HERC - Higher Education Recruitment Consortium
   
   
   • Website - Jobs.wcu.edu
   
   
   • Indeed.com
   
   
   • Personal Referral
   
   
   • Agency Referral
   
   
   • Other