Ramp and Baggage Services Agent

Swissport; Birmingham; On-site; GBP 40,000 - 60,000; Full time

Job summary

Join Swissport as a Ramp & Baggage Agent at Birmingham International Airport. This role is crucial for ensuring the safe handling of baggage, cargo, and aircraft operations. With flexible shifts and potential for career advancement, this position offers a dynamic work environment in the aviation industry.

Benefits

Employee Assistance Programme

Comprehensive training and development

Free onsite parking

Employee discounts

Retirement savings plan

Career advancement opportunities

Qualifications

• Ability to work in a fast-paced and physically demanding environment.
• Flexibility to work a variety of shifts, including weekends and holidays.
• Must possess a valid UK Manual driving license.

Responsibilities

• Safely and efficiently load and unload baggage and cargo.
• Marshal aircraft to and from gates.
• Operate ground service equipment safely.

Skills

Communication

Teamwork

Flexibility

Job description

Overview

Ramp & Baggage Agent

Location: Birmingham International Airport

Contract Type: Fixed Term until 31st October 2025

Hours: 30 hours per week, between Monday – Sunday (must be fully flexible and work any 5 out of 7 days)

A UK Manual Driving Licence is required for this role.

Salary: £12.41 per hour

About the Company:

Swissport is an award winning, leading provider of ground and air cargo services, dedicated to delivering efficient and reliable solutions to airlines and airports worldwide.

About the Role:

In this role, you will play a crucial role in ensuring the safe and efficient handling of aircraft, passengers, and cargo.

Responsibilities

Key Responsibilities:

• Safely and efficiently load and unload baggage, cargo, and mail from aircraft.
• Marshal aircraft to and from gates, ensuring safe and precise positioning.
• Operate ground service equipment, such as tugs, belt loaders, and baggage carts, in a safe and responsible manner.
• Perform aircraft servicing tasks, including cabin cleaning, lavatory servicing, and water replenishment.
• Adhere to all safety and security procedures, including aircraft marshalling signals and hazardous material handling guidelines.
• Provide exceptional customer service to passengers and airline partners.
• Ensure deployment of the environmental processes and procedures. Referring to the QHSE Manual.

Qualifications

Qualifications:

• Previous experience in a similar role is preferred but not required.
• Ability to work in a fast-paced and physically demanding environment.
• Excellent communication and teamwork skills.
• Flexibility to work a variety of shifts, including weekends, evenings, and holidays.
• Must possess a valid FULL UK MANUAL driver's license and be able to pass a background check

Benefits:

• Access to Employee Assistance Programme and wellness initiatives.
• Comprehensive training and development programmes.
• Free onsite parking whilst at work
• Employee discounts on travel and retail products.
• Retirement savings plan with employer contributions.
• Career advancement opportunities within the aviation industry.

Join Swissport and become part of a dynamic team dedicated to delivering excellence in customer service and aviation operations. Whether you're seeking a flexible part-time role or a career with potential for growth, we encourage you to apply today and embark on a rewarding journey in the aviation industry!

Swissport is an equal opportunity employer committed to diversity and inclusion in the workplace.