Ramp Agent

TN United Kingdom; Essex; On-site; GBP 22,000 - 30,000; Full time

Job summary

An established industry player is seeking a Ramp Agent to join their dynamic team at a major airport. This role is crucial for ensuring the efficient unloading and reloading of materials, adhering to strict compliance with regulations. As a Ramp Agent, you will prepare load sheets, oversee aircraft operations, and coordinate with various stakeholders to maintain safety and efficiency. The position offers competitive pay, performance bonuses, and generous benefits, including a pension scheme and training opportunities. Join a team that values safety, efficiency, and customer satisfaction, and take the next step in your career.

Benefits

Competitive salary with performance-related bonuses

Generous holiday entitlement

Company pension scheme

Life Assurance

Generous company sick pay

Discounted Health Assessments

Access to wellbeing programs

Excellent training and development opportunities

Qualifications

• Proficiency in Microsoft Office and Outlook is essential.
• Completion of training in Mass and Balance and Dangerous Goods is required.

Responsibilities

• Prepare load sheets and oversee loading/unloading of aircraft.
• Liaise with agents and coordinate container allocations.
• Conduct Dangerous Goods checks and maintain communication.

Skills

Microsoft Office

Outlook

Dangerous Goods IATA

Aircraft loading procedures

Interpersonal skills

Attention to detail

Team-oriented

Education

Completion of relevant training courses

Tools

AS400 Hub system

Job description

Job Title: Ramp Agent

Location: London Stansted Airport, CM24 1QJ

Reports to: Ramp Supervisor

Function: Operations UK

Sub Function: Network Operations

Role Purpose: Join our dynamic Ramp Department at DHL International (UK) Ltd, where you'll play a crucial role in ensuring the efficient unloading and reloading of materials arriving by air transport. Your work will be vital in maintaining compliance with DHL, Airline, and Legal Regulations, and ensuring materials are sorted and ready for distribution throughout our network.

Key Responsibilities:

1. Prepare load sheets and load plans.
2. Oversee loading and unloading of aircraft.
3. Liaise with handling agents and third-party shippers.
4. Coordinate container allocations and arrange fueling/de-icing as needed.
5. Ensure accurate and timely messaging.
6. Prepare flight plans and associated documentation.
7. Maintain clear communication with Network Control Group flight watch.
8. Conduct Dangerous Goods checks and prepare declarations.
9. Coordinate efficient crew transportation and handling.
10. Support Ramp, Sort, and Warehouse operations as directed.
11. Assume supervisory roles when required.
12. Strict adherence to our Global Standard Operating Procedures.

Success Criteria:

1. Ability to work under pressure in a safety-critical environment.
2. Maintain a customer-focused outlook and role model respect and results behaviours.

Skills & Experience:

1. Proficiency in Microsoft Office and Outlook.
2. Completion of relevant training courses (Mass and Balance, Advanced ULD Build Up, Airside Supervisors, CAT 6 Dangerous Goods IATA).
3. Understanding of aircraft loading procedures and AS400 Hub system.
4. Strong interpersonal skills, attention to detail, and ability to work under pressure.
5. Team-oriented with a focus on developing relationships.

Rotational Shift Pattern:

1. Monday – Friday: 20:00 – 06:00 (Monday 02:00 – 06:00)
2. Sunday – Thursday: 20:00 – 00:00 (Sunday)
3. Monday – Thursday: 20:00 – 06:00

Benefits:

1. Competitive salary with performance-related bonus schemes.
2. Generous holiday entitlement increasing with years of service.
3. Company pension scheme with excellent contribution rates.
4. Life Assurance and enhanced maternity pay.
5. Generous company sick pay.
6. Voluntary benefits including retail, entertainment, gym membership discounts, cash dental plans, and more.
7. Discounted Health Assessments.
8. Access to professional employee assistance, wellbeing programs, and qualified mental health first aiders.
9. Excellent training and development opportunities with a strong focus on internal promotion.

Join us at DHL International (UK) Ltd and be a part of a team that values efficiency, safety, and customer satisfaction. Apply now and take the next step in your career!

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Created on 04/04/2025 by TN United Kingdom