RAF Association – Hub Community Support Coordinator

Confederation of Service Charities; Colchester, Blandford Forum, Aldershot, Bovington; Hybrid; GBP 25,000 - 35,000; Part time

Job summary

A leading company seeks a Hub Community Support Coordinator to enhance the Military Coworking communities across multiple hubs in South East England. This role focuses on operational management, community engagement, and partnership development to grow membership and support military families effectively. The ideal candidate will be proactive with a strong background in networking and business operations.

Benefits

Up to 42 days annual leave (pro rata)

Life insurance and sick pay

Enrolment in health cash back plan

Refer a Friend Bonus

Cycle To Work Scheme

Subsidised short breaks at selected RAFA Accommodation

Qualifications

• Highly motivated and enthusiastic individual.
• Background in sales, hospitality, or business operations.
• Ability to promote and digitally market services.

Responsibilities

• Oversee day-to-day operations of the hubs.
• Engage actively with hub members to understand their needs.
• Plan and deliver community-building programs.

Skills

Motivation

Networking

Digital Marketing

Sales

Hospitality

Business Operations

Job description

You are here: Home / News / News / RAF Association – Hub Community Support Coordinator

RAF Association – Hub Community Support Coordinator

***THIS JOB VACANCY HAS NOW CLOSED***

Hours: 20 hours per week

SE England to cover Salisbury Plain, Bovington, Blandford, Aldershot and Colchester hubs with hybrid working

Benefits include:

• Up to 42 days annual leave (pro rata), life insurance and sick pay
• Enrolment in health cash back plan to cover every day healthcare needs
• Refer a Friend Bonus
• Cycle To Work Scheme
• Subsidised short breaks at selected RAFA Accommodation

About Us

The Royal Air Force Families Federation (RAFFF) exists to improve the quality of life for the RAF family around the world – at work or at home. We provide an independent voice for Serving personnel and their families and is a confidential service that relies upon the integrity and professionalism of its staff to deliver a Federation that is both credible and respected by all parties. The Military Coworking Network is an Armed Forces Covenant Fund Trust project that is managed by the RAFFF who are based at RAF Wittering.

About the role

Based in the South East of England to focus on the growth of the Hub membership. The Hub Community Support Coordinator is responsible for supporting our Military Coworking communities by creating a collaborative environment and ensuring that members are supported, the spaces are run effectively and there is a vibrant and happy Coworking community in every location. They role supports and develops the link between military partners who use the hubs and key military base personnel at each location, as well as collaborating with the wider the Military Coworking Network project delivery team and a range of other local authority and voluntary sector providers. Primary responsibilities include;

• Operational Management: Oversee the day-to-day operations of the designated hubs, ensuring efficient and effective service delivery.
• Community Engagement: Actively engage with hub members to understand their needs and gather insights to shape the hub’s offerings, with regular visits to the hubs.
• Service Delivery: Plan and deliver community-building programs, activities, and services that meet the needs of the community.
• Partnership Development: Build and maintain relationships with local organisations and partners to expand the hub’s reach and resources.
• Marketing: Together with the Marketing and Hub Leads, plan and deliver any local marketing activities to raise awareness of the hub and grow membership, including use of local social media channels and opportunities.

About you

Our ideal colleague will be a highly motivated, enthusiastic individual with a can-do attitude to ensure we can grow the hub membership. With a background in sales, hospitality or business operations, you will be a confident networker with the ability to promote and digitally market our service. You will be our ambassador to promote the Military Coworking Network and will visit hubs and represent us at events such as family days as well as hub events. We offer time off in lieu/flexible working to cover the times when you may work a longer day when visiting locations. Overall, we are looking for someone who can take accountability, strive to continuously improve and develop our offer and take immense pride in being part of the Military Coworking Network delivery team!

Want to join us?

You may find it helpful to have a look at our websites and social media to find out more about who we are and what we do. To make your application really stand out, please take some time to include a cover letter to tell us how your skills and experience align with our role profile and person specification.

Interview Date: Wednesday 28 May in person at Wittering

The RAF Association is a Disability Confident employer. Please let us know if you require any assistance with your application.