Radiotherapy Aide

The Methodist Church in Britain; Carshalton; Presencial; GBP 12 000 - 18 000; Tempo parcial

Resumo da oferta

The Royal Marsden NHS Foundation Trust is seeking a part-time Radiotherapy Aide to provide reception and clerical support within the radiotherapy department. You will greet patients, record attendance, and coordinate treatment bookings with radiographic staff.

Flexibility is required to cover gap-day service and occasional weekend shifts. Strong GCSE English and maths, plus good computer skills, are essential for this role.

Qualificações

• General education to GCSE grade 4 or equivalent
• GCSE English Language and Maths grade 4 or equivalent

Responsabilidades

• Provide reception and clerical support to the radiotherapy department
• Greet patients and escorts in a friendly, professional way
• Record patient attendance on the appointment system
• Make radiotherapy treatment bookings with radiographic staff
• Arrange patient appointments and summaries, and help arrange hospital transport and outpatient clinic appointments
• Give patient support to assist the patient pathway
• Work flexible hours to support service provision
• Help keep the department safe, welcoming and well organised

Conhecimentos

Client-facing

Computer literate

Record keeping

Good English

Formação académica

GCSE English & Maths

Ferramentas

Booking system

Descrição da oferta de emprego

This Radiotherapy Aide post sits in the radiotherapy department at The Royal Marsden NHS Foundation Trust. The work is mainly reception and clerical: welcoming patients and escorts, recording attendance, and booking treatments with radiographic staff. It suits part-time applicants, with routine weekday hours and a few planned weekend shifts a year, plus flexible cover for gap-day service. Computer skills and GCSE English and maths at grade 4 or above are needed.

What the job involves

• Provide reception and clerical support to the radiotherapy department
• Greet patients and their escorts in a friendly, professional way
• Record patient attendance on the appointment system
• Make radiotherapy treatment bookings with radiographic staff
• Arrange patient appointments and summaries, and help arrange hospital transport and outpatient clinic appointments
• Give patient support to assist the patient pathway
• Work flexible hours to support service provision
• Help keep the department safe, welcoming and well organised

What’s required

Qualifications

• General education to GCSE grade 4 or equivalent
• GCSE English Language and Maths grade 4 or equivalent

Experience

• Experience of client-facing roles
• Experience of working with computer systems to manage bookings or similar

Skills & knowledge

• Use initiative and work with minimal supervision
• Make decisions and prioritise own workload
• Computer literate with keyboard skills
• Organise and maintain records
• Share information and work collaboratively in a team
• Good interpersonal skills, liaising with multidisciplinary team members in written and spoken English

Other

• Commitment to customer care initiatives
• Commitment to personal development
• Work bank holidays or weekends on a volunteer or rotational basis to cover gap-day service
• Work non-standard hours between 8:00 and 20:00 as the service requires
• Work flexibly in a fast-changing, physically and emotionally demanding environment

Nice to have

• Level 3 or higher education or training
• Evidence of previous admin and clerical roles
• Experience in a hospital environment

What’s offered

• Wide range of staff benefits
• Learning and development opportunities
• Clear career pathways
• Flexible working requests welcomed from point of hire
• Opportunities to work flexibly across a range of areas and specialities