Radiology Support Worker - Higher level

Gateshead Health NHS Foundation Trust; Gateshead; On-site; GBP 25,000 - 35,000; Full time

Job summary

A healthcare organization in the UK is looking for a motivated professional to join the Radiology Department, providing support across various imaging modalities. The ideal candidate will have experience in a healthcare setting and possess strong communication and organizational skills. Responsibilities include supervising support staff and coordinating service delivery to ensure high-quality patient care.

Benefits

Health and wellbeing initiatives

Staff support networks

Qualifications

• Experience in a healthcare environment is essential.
• Ability to work within a multi-disciplinary team and provide compassionate care.

Responsibilities

• Provide supervisory support to Radiology Support Workers.
• Coordinate the Radiology support team and ensure service cover in imaging modalities.
• Assist clinical and administrative teams to maintain a 7-day service.

Skills

Communication skills

Organizational skills

Ability to cope with distressing situations

Job description

Diagnostic Imaging, formally known as Radiology, provides a comprehensive range of high-quality diagnostic imaging and interventional procedures for patients across their lifetime. In 2023, the department performed over 183,000 scans. We are looking for enthusiastic, self-motivated people who have experience in the healthcare environment to join the busy Radiology Department, rotating between the Queen Elizabeth Hospital in Gateshead and satellite sites including the new Community Diagnostic Centre at the Metrocentre.

The post holder will work across CT, MRI, Fluoroscopy, Interventional Radiology, Ultrasound, and General X-ray. The role involves assisting with sterile procedures, chaperoning, and preparing patients for examinations, working alongside Consultant Radiologists, Radiographers, and Nurses.

The post holder needs to be well-organized with good communication skills to ensure they can work effectively within the multi-disciplinary team to ensure Radiology provides a high-quality service to all its users. A sympathetic attitude to patients is essential, ensuring safe and compassionate care. You will need to be able to cope with distressing and often challenging situations while prioritizing your workload.

Key Responsibilities:

• Provide supervisory support to Radiology Support Workers within the radiology department
• Coordinate Radiology support team, ensuring appropriate service cover in all imaging modalities
• Provide a wide range of support to patients, Radiologists, Radiographers, Sonographers, and administrative teams within Radiology
• Have a flexible and adaptable approach when assisting in an area of the department deemed appropriate by senior staff
• Support radiographer/sonographer/nursing staff in day-to-day management of service delivery
• Provide a wide range of support to patients
• Assist clinical and administrative teams, supporting the provision of a 7-day service at the Queen Elizabeth Hospital and satellite sites
• Perform some office duties, including basic computer skills, with good attention to detail and maintaining accurate records

We are based in the North East of England and provide a range of hospital and community health services from our leading facilities, including the Queen Elizabeth Hospital, Blaydon urgent care centre, Community Diagnostic Centre (CDC) Metrocentre, and Bensham Hospital, all within Gateshead. Established in 2005, we were one of the first foundation trusts in the country and have consistently achieved the highest levels of care for patients.

Our values are the core of who we are, and can be remembered by the simple acronym ICORE: Innovation, Care, Openness, Respect, and Engagement. We have a number of staff networks, including the Global Ethnic Majority (GEM) network, D-Ability network, LGBTQ+ Network, and the Women's Network, to challenge us and help us constantly improve.

The health and wellbeing of our staff is one of our highest priorities, and we offer a range of support and initiatives as part of our 'Balance' programme to cater for our diverse workforce, so that your individual needs can be supported, allowing you a happy and healthy working experience with us.