Radiology Clerk/Receptionist (Band 2)

Integrated Care System; England; On-site; GBP 20,000 - 24,000; Part time

Job summary

A healthcare provider in the UK is seeking a part-time Clerk/Receptionist to join their Radiography admin team. This role offers 15 hours of work per week, covering patient registration and support services. The ideal candidate will have strong communication skills and experience in a healthcare setting. Full training will be provided, and applicants with rights to work in the UK are encouraged to apply. The role aims to enhance patient experience and support the healthcare team.

Qualifications

• Demonstrable knowledge of a wide range of clerical duties.
• Previous experience in a healthcare environment is an advantage.

Responsibilities

• Receive and register patients using RIS.
• Answer telephone enquiries and direct calls accordingly.
• Support the Secretarial Services and Appointment Services.

Skills

Interpersonal and communication skills

Knowledge of clerical duties

Education

ECDL / IT qualification

Level 2 or 3 Apprenticeship Qualification in Business Administration

Tools

Radiology Information System (CRIS)

SystmOne

Job description

An opportunity has arisen for an enthusiastic, self-motivated and pro-active individual to join our Radiography admin team. We are looking for an enthusiastic and competent clerk/receptionist to join our busy, friendly team to work 15 hours per week Monday 08.30 - 16.30 and Tuesday 11.30 - 19.30

The successful candidate will cover Radiology reception on a Rota basis . Receive and register patients on the Radiology Information System (RIS) and deal with queries from doctors, other members of staff and public.

Other responsibilities include answer telephone enquiries, directing calls to the correct location, print and process radiology reports and transfer Radiology Imaging to other hospitals.

Support the Secretarial Services and Appointment Services of the department.

Previous experience is an advantage, however, full training will be provided in all the various IT admin systems and procedures required to perform role.

We are absolutely committed to ensuring that our patients have the best possible experience within our department. We are looking for people who are committed to delivering excellent patient care, whatever their role, and who take pride in what they do. We place a high value on treating all patients, customers and colleagues with respect and dignity, and seek people who strive for excellence and innovation in all that they do.

Main duties of the job

To receive and register patients using the Radiology Information System (RIS) and deal with queries from staff and members of the public. Answering telephone enquiries and directing calls to the correct location. Provide images and information for enquirers. Support the Secretarial Services and Appointment Services of the department.

**This position is not eligible for sponsorship in line with Home Office guidance.

If you currently hold a visa allowing you to work in the UK we welcome your application. If your visa expires or there is a change in status during your employment, the Trust will be required to review your employment which may result in the termination of your employment to comply with the relevant immigration legislation.

About us

We are always looking for enterprising and innovative approaches to the way we provide our services. We are a national centre for telemedicine and introduced telehealth to the UK offender healthcare sector and also provide the service to patients in their care homes. Community matters to us and we are supported by 400 dedicated volunteers and have strong links with Bradford University, Craven College and Leeds City College to ensure we inspire the workforce of the future.

We want to attract staff who embrace our Right Care behaviours of compassion, a commitment to quality of care and working together for patients we want to make these part of our DNA.

Job responsibilities

Please read the attached documents which provide further details including job description and person specification.

Person Specification

Knowledge

• IT systems
• Radiology Information System (CRIS) and/or SystmOne

Qualifications

• ECDL / IT qualification/RSA 1 Typing or Word Processing
• Completed or working towards Level 2 or 3 Apprenticeship Qualification in Business Administration.

Experience

• knowledge of a wide range of clerical duties.
• Previous experience working in healthcare environment

Skills

• Demonstrable interpersonal and communication skills relevant to the post
• Previous experience working in healthcare environment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.