Radiology Clerical Officer- Admin & Clerical Apprenticeship

NHS; Sutton-in-Ashfield; On-site; GBP 18,000 - 22,000; Full time

Job summary

An exciting opportunity is available at the Sherwood Forest Hospitals NHS Foundation Trust for a Radiology Clerical Officer - Admin & Clerical Apprenticeship. This role offers practical hands-on experience in patient administration and career progression in an award-winning NHS Trust. Successful candidates will enjoy support in personal development alongside a comprehensive training program.

Benefits

Generous annual leave

Flexible working options

Health and wellbeing support

Access to training resources

Qualifications

• GCSEs in English and Maths at grades 4-9/C+.
• Experience in customer care highly valued.
• Effective communication and organizational skills necessary.

Responsibilities

• Support the admin team in managing patient appointments.
• Use radiology information systems to optimize appointment scheduling.
• Communicate effectively with clinical and non-clinical staff.

Skills

Customer Care Experience

Interpersonal Skills

Organizational Skills

Teamwork

Flexibility

Education

4-9/C+ in English or Equivalent

4-9/C+ in Maths or Equivalent

Job description

Go back Sherwood Forest Hospitals NHS Foundation Trust

Radiology Clerical Officer- Admin & Clerical Apprenticeship

The closing date is 09 July 2025

Exciting Apprenticeship Opportunity in Radiology - King's Mill Hospital!

Are you ready to take the first step in your NHS career? Join our dynamic Radiology Department at Sherwood Forest Hospitals NHS Foundation Trust as a Business Administration Apprentice!

We're looking for a self-motivated, innovative individual with a keen eye for detail to support our Radiology admin team. This is your chance to gain hands-on experience across various areas of the department, including:

• Booking and rearranging patient appointments
• Helping ensure the smooth day-to-day running of the department

What's in it for you?

You'll work towards a Level 3 Business Administration Apprenticeship.Be employed directly by Sherwood Forest Hospitals NHS Trust throughout your apprenticeship.Enjoy potential progression opportunities beyond your apprenticeship

We believe work should be a great place to be for everyone. That's why we offer:

• Regular 1:1s and annual appraisals to support your personal development.
• Access to a wide range of training courses and learning resources.
• A supportive team environment that values your growth.

Plus, enjoy a fantastic range of benefits:

• Generous annual leave
• Flexible working options
• Health and wellbeing support
• And much more!

Main duties of the job

The apprentice will support the admin team with the following:

- Participate in an efficient and patient centred appointments office which will involve making and changing radiology appointments.

- Participate in using radiology information system (RIS) to ensure maximum use of available appointment slots.

-Provide a welcoming and professional greeting when attending patients on a busy reception areas- checking the patients demographics and updating if necessary.

-Communicate effectively with both clinical and non-clinical staff.

About us

We are an award-winning NHS Foundation Trust working alongside health and social care colleagues across the county to provide acute and community healthcare services to more than 420,000 people across Mansfield, Ashfield, Newark and Sherwood, and parts of Derbyshire and Lincolnshire.

We put the patient at the heart of everything that we do and it is our aim to make sure that every patient is treated as we would want a member of our own family to be treated. At the same time, we expect our staff to be caring, kind and courteous to each other and to look out for each other. We believe that we are truly a clinically-led organisation.

We are proud that our Trust colleagues have voted us the best acute Trust to work for in the East Midlands for seven years running in the National NHS Staff Survey, while the Care Quality Commission has rated our Trust as 'outstanding' for care and our King's Mill Hospital as the only 'outstanding' NHS-run hospital in the East Midlands.

Job responsibilities

To understand the role in more detail, please refer to the attached job description and person specification.

Not all of our roles are eligible for sponsorship to find out which roles are eligible for sponsorship please refer to the shortage occupation list found here:

Skilled Worker visa: eligible healthcare and education jobs - GOV.UK

Home Office guidance has changed as of the 9th April, anyone that requires switching visa type may not be eligible for sponsorship even if the role is on the shortage occupation list.

Person Specification

Skills, Qualities & Knowledge

• 4-9/C+ in English or Equivalent
• 4-9/C+ in Maths or Equivalent
• Customer Care Experience
• Good interpersonal and communication
• Good organisational skills
• Good team member
• Ability to prioritise workload and work on own initiative
• Highly motivated
• Reliable
• Calm when under pressure in a busy environment
• Flexible approach to working arrangements
• Planner / think ahead
• Passionate and determined to succeed within the industry

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Sherwood Forest Hospitals NHS Foundation Trust