Radiology Assistant

Integrated Care System; Guildford; On-site; GBP 25,000 - 27,000; Full time

Job summary

A caring and enthusiastic individual is sought for the role of Radiology Department Assistant at a state-of-the-art Community Diagnostic Centre. This position involves providing patient support in radiology, handling admin tasks, and ensuring a quality experience for patients during their examinations.

Benefits

Comprehensive health and wellbeing program

Professional development opportunities

State-of-the-art facilities

Qualifications

• Experience in a busy team and managing time effectively.
• Good customer service experience.
• Experience in a caring role and within a radiology department.

Responsibilities

• Assist out-patients during their time in the radiology department.
• Perform admin tasks like booking patients and stock management.
• Support the provision of a high quality diagnostic service.

Skills

Customer Service

Time Management

Communication

Education

5 GCSEs (Grade A-C) including English and Maths, or equivalent

NVQ level 2 or equivalent in healthcare

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Are you a caring, enthusiastic and hard working person looking to make a big impact? We are looking for dedicated and caring Radiology Department assistants to support our brand new, state of the art Community Diagnostic Centre (CDC) at Milford, Surrey.

This is a patient focused role. You will assist out-patients during their time in the radiology department from transferring the patients to and from the departments, greeting them on arrival, assisting with their preparation for the examinations, and helping to provide a pleasant experience.

You will also take on some admin roles which may include, booking patients in for the appointment, stock management and room preparation for both CT and MRI examinations. Training for all will be provided.

You will be expected to complete a Care Certificate Induction for your first two weeks in order to bring you up to speed regarding what is required for you in the position. This take up to two weeks (dependent on previous experience.) After a settling in period, you will be offered the opportunity to complete a cannulation course, which will allow you to progress to a band 3 position once competence has been confirmed.

There may be opportunity for you to rotate to our Ultrasound and X-ray department on the Milford site if you so wish once full CDC training is completed. The unit is open 7 days a week from 8am until 8pm so we are looking for staff that would be able to work 3 or 4 long days.

Main duties of the job

This roles provides support to the department in providing patient focused, efficient service in a caring, professional and timely manner.

The post holder will support the provision of a high quality diagnostic service to patients, visitors and staff within the Radiology Department. They will facilitate an efficient work flow between the scanner and support in an admin position where required.

The post holder will provide an efficient and friendly service or patients undergoing Radiology examinations and provide any administrative support required, to ensure that the unit is running efficiently. They will assist with patient and room preparation, perform admin role and support the Radiographers where required. This post works closely and efficiently with the radiology team.

Please note, this role will start as a band 2 position and be up-banded to band 3 once competency for cannulation and completion of the Care Certificate have been completed .

About us

Royal Surrey is a compassionate and collaborative acute and community Trust. Recognising that our 5000 colleagues are our greatest strength, we offer a comprehensive health and wellbeing program along with a commitment to developing and advancing your career. Our diverse and welcoming Royal Surrey family will ensure you that you feel valued from your initial interview through your entire tenure.

We are clinically led and provide joined up care by bridging the gap between hospital and community services alongside regional specialist cancer care. Our main acute hospital site is in Guildford with community hospital sites at Milford, Haslemere and Cranleigh. We provide adult community health services in homes across Guildford and Waverley.

The Care Quality Commission (CQC) have given us an overall rating of Outstanding.

Royal Surrey has a strong reputation and history to build on. We are proud of our achievements and we are investing in our colleagues through our commitment to supporting professional development as well as investing more than £45 million in our physical environment and new equipment in the next few years. There has never been a better time to join us.

Although it isn't the Trusts normal practice, adverts may close early, so you are encouraged to submit an application as soon as possible.

A video about the Royal Surrey - https://www.youtube.com/watch?v=R96pMboIYdo

Job responsibilities

In liaison with the superintendent radiographers and the diagnostic radiography department assistants, provide an efficient service for all RSCH trust patients who require specialist CT, MRI and eventually may also support X-Ray and Ultrasound investigations. To provide an efficient and friendly support service for patients and provide assistance in transferring the patients. You will be part of the team responsible for maintaining the high standard of cleanliness within the area of work. Maintain adequate level of consumables and maintain the stock for smooth running of the department. Take responsibility to ensure the contrast warmer is loaded.

Person Specification

Qualifications

• 5 GCSEs (Grade A-C) including English and Maths, or equivalent.
• NVQ level 2 or equivalent in healthcare

Knowledge and experience

• Experience of working within a busy team and managing time effectively.
• Experience of providing good customer service.
• Experience and knowledge of using computer software packages such as Word, Excel, Outlook.
• Experience of working in a caring role.
• Experience of working within a radiology department
• Experience of communicating well with patients and relatives.
• Experience and knowledge of ordering and maintaining stock.
• Knowledge of patient privacy, dignity and confidentiality.
• Knowledge of infection control standards.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£25,427 to £26,958 a yearPer annum including High Cost Area Supplement