Radiology Appointments Coordinator

Betsi Cadwaladr University Health Board; Wales; On-site; GBP 20,000 - 25,000; Part time

Job summary

A healthcare organization in Wales is looking for individuals to join the patient booking team in the Radiology Department. The role involves coordinating appointments, managing waiting lists, and working in a busy environment. Successful candidates will have excellent communication skills and the ability to multitask. Applications from both English and Welsh speakers are welcome.

Qualifications

• Hardworking and reliable with a patient-focused approach.
• Welsh language ability is desirable; applications from English and/or Welsh speakers are welcome.

Responsibilities

• Coordinate all Radiology outpatient and in-patient clinical sessions.
• Set up clinical appointment slots in collaboration with Radiology IT.
• Manage waiting lists and book patients for procedures and appointments.

Skills

Excellent communication skills

Ability to multitask

Ability to cope with challenging situations

Calm under pressure

Job description

Overview

An opportunity is available to join the patient booking team based in the Radiology Department at the Central site. We are looking for hardworking individuals to join our busy team as Bank staff. The role is based in a busy appointments environment, and the successful applicant will be part of a team with responsibility for managing a waiting list and booking patients. The post requires excellent communication skills, the ability to multitask, cope with challenging situations and stay calm under pressure.

Responsibilities

• Coordinate all Radiology outpatient and in-patient clinical sessions, including rescheduling and adjusting clinic patterns.
• Set up clinical appointment slots in collaboration with Radiology IT and Clinical Leads.
• Work on departmental reception desks as required.
• Manage waiting lists and book patients for procedures and appointments within the Radiology Department.

Qualifications and Requirements

• Excellent communication skills and the ability to multitask in a busy environment.
• Ability to cope with challenging situations and remain calm under pressure.
• Welsh language ability is desirable; applications from English and/or Welsh speakers are welcome.
• Hardworking and reliable with a patient-focused approach.

Additional Information

We are committed to promoting equality and diversity and welcome applicants under the Disability Confident Employer scheme. Applications may be submitted in Welsh; Welsh-language submissions will not be treated less favourably than English submissions. Successful applicants will receive recruitment correspondence via the email address provided on the application form. We may highlight family-friendly benefits and work-life balance policies where applicable.