Radiology Administrator (Bank)

Nuffield Health Leicester Hospital; Leicester; On-site; Part time

Job summary

A leading healthcare charity is looking for a Radiology Administrator at their Leicester Hospital. This part-time role focuses on delivering exceptional customer service, managing patient appointments, and supporting the efficient operation of the Radiology department. The ideal candidate will possess strong communication skills and an organized approach, ensuring a positive experience for patients and visitors alike.

Benefits

Discounted gym membership at £25 per month

Access to Pension Scheme

Holiday in line with the Working Time Directive

Qualifications

• Good communication and interpersonal skills required.
• Ability to work under pressure and meet deadlines.
• Experience in an administrative or customer-focused role preferred.

Responsibilities

• Provide a professional administration service to patients and visitors.
• Manage appointment bookings and handle queries efficiently.
• Assist in the efficient running of X-ray clinics.

Skills

Communication Skills

Interpersonal Skills

Organizational Skills

Customer Service

Education

GCSE in English and Maths

NVQ Level 1 in Business and Administration

Tools

IT Skills

Job description

Join to apply for the Radiology Administrator (Bank) role at Nuffield Health Leicester Hospital

3 days ago Be among the first 25 applicants

Join to apply for the Radiology Administrator (Bank) role at Nuffield Health Leicester Hospital

Leicester Hospital | Administration | Bank | Ad Hoc

£12.54 per hour

At Nuffield Health the UKs largest healthcare charity, everything we give our patients, members and customers would not be possible without you. Your passion, your warmth, your drive to make a difference. Whether it’s driving connected health, helping the nation, transforming experiences, or building the career you want – we give you the support to do it all. Join our journey. It starts with you.

Our Radiology team in our Leicester Hospital currently have an internal opportunity for a Bank Bookings Administrator. Continue your journey with us whilst we’ll support you to be your best.

The Role

As a Bookings Administrator, you will provide a high quality, customer focused and professional administration service to patients, visitors and Consultants of the Radiology department and other areas across Nuffield Health, Leicester Hospital.

You will provide a reception service to patients, visitors and Consultants in the Radiology department and resolve all their queries in an efficient and timely manner. You will provide an efficient running of the X-ray clinics and associated administration including admitting patients to the department, taking appointment bookings and making amendments as well as taking payments from patients. In addition, you maybe be required to provide administrative assistance in other departments across the hospital.

The key element of this role is customer service and an attentive, professional and smiling approach is essential.

The Person

You will have good communication skills including a polite telephone manner. Good interpersonal skills, including the ability to deal with people at all levels in a calm and professional manner are required. You will be able to demonstrate a methodical and organised approach, completing tasks accurately and following them through accordingly. The ability to work to strict deadlines and working under pressure is important as well as the ability to work as a team player and use your own initiative.

Ideally educated to GCSE in English and Maths with NVQ Level 1 in Business and Administration or equivalent, you will have good IT and keyboard skills. Experience of working within an administrative or office environment within a customer focused role would be preferred as well as knowledge and understanding of clinical terminology.

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. From Holiday in line with the Working Time Directive, Access to our Pension Scheme and discounted gym membership at £25.00 a month.

Working on the bank means you are not contracted to a set number of hours per week but instead work on an ad-hoc basis to suit the needs of the business and your availability.

Join Nuffield Health and create the future you want, today.

Applications will be considered as they are received, and interviews will be arranged accordingly. We reserve the right to close adverts early, for example, where we have received an unprecedented high volume of applications. Therefore, please apply early to ensure you are considered for the post.

It starts with you.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Finance and Sales

• Industries

  Wellness and Fitness Services

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