Racing Support Assistant

Sunderland Greyhound Stadium; Sunderland; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Member passes

Hotel discounts

Annual leave 22-28 days

Pension & life assurance

Healthshield

Job summary

Sunderland Greyhound Stadia in Sunderland is seeking a passionate Racing Support Assistant to help deliver race meetings with integrity, grade cards, and carry out racing office duties in line with GBGB rules.

You will assist with paddock and kennel tasks, track operations, data input, race statistics, and hospitality support, while working flexible hours including evenings and weekends and maintaining high health, safety and cleanliness standards.

Qualifications

• Reliable team player with ability to work independently.
• Strong communication skills and ability to work under pressure.
• Greyhound industry knowledge ideal.
• Flexible to evenings and weekends.

Responsibilities

• Support the racing office with trial and race meetings, including data input and updating race information online.
• Assist with paddock and kennel duties, GBGB rule compliance and animal welfare.
• Help with race day track operations, including starting races and handling traps.
• Provide support to tote and hospitality teams during busy race meetings.
• Work flexible hours, including evenings and weekends, per racing schedule.
• Maintain high standards of health, safety, and cleanliness across all areas.

Skills

Teamwork

Strong communication

Work under pressure

Organizational skills

Willingness to learn

Greyhound industry knowledge

Job description

Sunderland Greyhound Stadium are looking for lively and hardworking people to join our staff.

Our team’s friendly attitude is reflected by the smiles on the customer’s faces from the moment they enter the stadium until the moment they leave.

We pride ourselves on excellent customer service and are always looking for different ways to excel.

We are looking for a passionate and knowledgeable Racing Support Assistant.

At ARC we embrace diversity, we develop our people, we care for our visitors, we think about our impact and we are proud of our sport.

Who is Sunderland Greyhound Stadia?

Sunderland Greyhound Stadia is a premier racing venue, hosting thrilling greyhound action five days a week—Monday, Tuesday, Wednesday, Friday, and Sunday.

We offer a top-tier hospitality experience, featuring private boxes and restaurants, making us a popular destination for racegoers, celebrations, and corporate events.

With an exciting atmosphere, a packed race schedule, and a strong community following, we’re a dynamic venue that thrives on delivering great entertainment and exceptional service.

Work Perks of being a Racing Support Assistant with us at ARC…

• 2 Annual Members passes, giving access to over 1500 racedays
• Hotel Discounts and Complimentary Golf
• Annual leave starting at 22 days increasing up to 28 in line with length of service
• Pension & Group life assurance schemes
• Healthshield – including 24hr GP & EAP

…and so much more!

About the role:

In this role you will be responsible for delivering the race meetings required with integrity. You will grade cards for race meetings and perform racing office/race meeting duties as required. Compliance with conditions imposed on the business by Government, Gambling Commission and The Greyhound Board of Great Britain (GBGB) need to be met or exceeded. This role will include a variable working week pattern to meet the needs of the business, including evenings and weekends.

Responsibilities for the successful Racing Support Assistant include (but not limited to):

• Support the racing office with trial and race meetings, including photo finish, data input, race statistics, printing programmes, and updating race information online.
• Assist with paddock and kennel duties: weighing in and kennelling greyhounds, microchip scanning, identity checks, and ensuring compliance with GBGB rules.
• Help with race day track operations, including starting races, operating the pick-up, and handling traps.
• Provide support to the tote and hospitality team during busy race meetings.
• Work flexible hours, including evenings and weekends, in line with the racing schedule.
• Maintain high standards of health & safety, security, and cleanliness across all areas.

The person we are looking for has….

• A reliable team player who can also work independently.
• Strong communication skills and the ability to work under pressure.
• Willingness to learn and adapt to a variety of tasks.
• Greyhound Industry knowledge ideal.
• High level of interpersonal skills.
• Strong communication skills – able to communicate at all levels.
• Strong organizational skills.
• Ability to work to strict pressured deadlines.

At ARC, we believe that a diverse, equitable and inclusive workplace makes us a more relevant, more competitive, and more resilient company. We welcome people from all backgrounds, ethnicities, cultures, and experiences.We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

If you have a disability that requires reasonable adjustments, please let us know; we will ensure that individuals with additional needs are provided reasonable adjustments to participate in the job application or interview process and to perform essential job functions.

We understand the value that diversity brings to our business and we are striving to create a working environment that is inclusive, psychologically and physically safe and ensures everyone can be heard and valued for their contributions. We are committed to making a consistent, top-down effort to be role models on what diversity, inclusion and belonging means in society.