Racing Sales Executive

Arena Racing Company; Doncaster; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join Arena Racing Company as a Racing Sales Executive and be part of a dynamic sales team. In this role, you'll drive commercial success by converting racing inquiries into sales while delivering exceptional customer service. The position offers opportunities for personal growth and supports a diverse and inclusive work environment.

Benefits

Annual passes to attend any of our 21 venues

Discounted food & ARC days out

Cycle to work scheme

Holiday allowance increasing with length of service up to 28 days

Company life assurance scheme

Discretionary group annual bonus schemes

Support with study through our study assistance schemes

Qualifications

• Minimum of 2 years’ experience in a similar role required.
• Experience in large scale event management with single client events over £10k in revenue.
• Ability to hit sales targets with proactive account management techniques.

Responsibilities

• Maximising profit from current clients through upselling.
• Manage bookings and deliver outstanding client experience.
• Post-event client management, gathering feedback for repeat business.

Skills

Sales Target Achievement

Customer Service Focus

Account Management

High-Level Influencing Skills

Strong Negotiation Skills

Job description

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We are looking for a passionate and knowledgeable Racing Sales Executive to join our Sales team!

About us…

Arena Racing Company does so much more than lead the UK’s largest horse racing group. We have 21 racing venues showcasing horse racing, greyhound racing, golf courses, hotels and events. In short, leisure, entertainment, media production and global distribution are at the heart of what we do, making it an exciting and diverse place to work!

Our success is a team effort which is why we offer great opportunities for growth, development and career progression. After all, it’s our employees that enable us to offer first class service and create an electric atmosphere, all within an industry we love.

What is ARC?

We care for our visitors

We think about our impact

We are proud of our sport

Work Perks of being a Racing Sales Executive...

• Annual passes to attend any of our 21 venues
• Discounted food & ARC days out
• Cycle to work scheme
• Holiday allowance increasing with length of service up to 28 days
• Company life assurance scheme
• Discretionary group annual bonus schemes to reward your hard work
• Support with study through our study assistance schemes

And so much more…

About the role:

The Racing Sales Executive will work within the newly created Regional Commercial Team, driving the commercial success of the region and wider group. This position will drive commercial sales by the effective conversion of racing (hospitality and sponsorship) enquires, with focus on upsell, account management and driving repeat business. Where required, this role will also include pro-active sales to both existing clients and the identification and conversion of new business.

This position will work closely with the regional delivery team to ensure efficient client management and the highest levels of customer service. Candidates should be highly driven, with a relentlessly positive attitude, the ability to work under pressure and extensive experience within the hospitality / events arena.

Responsibilities of a Racing Sales Executive…

• Maximising profit from current clients, upselling and cross-selling where appropriate.
• Recognising the opportunity as either racing sales or EVH, always addressing client need to provide the best commercial solution through best fit of product, race course or multiples.
• Respond to all enquiries within the prescribed timescale with a professional and positive manner.
• Manage the booking with effective use of the administrative systems such as Eventmaster.
• Prepare accurate contracts with the appropriate pricing and timings, consistent with the commercial model for specific course / race day / event.
• Apply sales incentives where appropriate in order to convert sales within the commercial parameters set by the Senior Racing Sales Executive.
• Work closely with on-site co-ordinator to facilitate show-round, FAM visit.
• Ensure accurate and effective handover to the regional delivery team who will be responsible for the operation of the contract, continuing an effective and steady flow of communication.
• In concert with the regional delivery team, manage client feedback and requirements to ensure smooth delivery of the race day / event.
• Post-race day / event client management, gathering feedback and maximising repeat business opportunities.
• Assist the Senior Racing Sales Executive in preparing sales reports and analysis.
• As directed, conduct business development activity with both existing clients and new business.
• Account manage high-value clients to ensure repeat and maximised business.
• Understand the wider business and take an active interest in the competitive landscape to play an active role in product and commercial development.
• Take part in FAM activity, high-value client meetings and industry shows / exhibitions where appropriate.
• Provide outstanding client experience at all times, to group standards of practice.
• Assist the Senior Racing Sales Executive in preparation of annual regional commercial sales plan.
• Attend and actively participate in regular commercial sales meetings.
• Any other special duties or work outside of the daily and weekly routine but within the overall scope of the position.

The person we are looking for as a Racing Sales Executive has…..

• Minimum of 2 years’ experience in a similar role required.
• Evidenced previous experience in large scale event management with single client events over 10k in revenue.
• Evidenced ability to hit sales targets and proactive account management techniques
• A clear and detailed understanding of client and account management, to enable growth and retention.
• High-level Influencing skills and the ability to negotiate.
• Strong commercial understanding and the ability to apply sound financial judgement during the sales process within a commercial model.
• High level of interpersonal skills and the ability to communicate with gravitas.
• Works well under pressure and the ability to thrive against stretching financial targets.
• Customer service focused (internal and external)
• Organised, systematic and process driven
• Works well as a member of a team but a self-starting and highly driven.

We are on a thrilling journey. So, to join us at our next destination, be part of a winning team and to learn more about our company and this exciting opportunity apply today.

At ARC, we believe that a diverse, equitable and inclusive workplace makes us a more relevant, more competitive, and more resilient company. We welcome people from all backgrounds, ethnicities, cultures, and experiences. We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

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Created on 02/07/2025 by TN United Kingdom