Quick Service Operations Leader ( {{city}})

JR United Kingdom; Slough; On-site; GBP 30,000 - 40,000; Full time

Job summary

JR United Kingdom seeks a Quick Service Operations Leader for their Slough location to oversee store operations and team development. The role emphasizes customer service and leadership within a competitive and enthusiastic environment, offering opportunities for growth and rewards including bonuses, paid breaks, and healthcare benefits.

Benefits

20% bonus scheme

Secret Shopper bonus

High Performer Awards

33 days paid holiday

Free food while on shift

Private medical insurance

Life assurance

Financial wellbeing app access

Employee discount program

Enhanced maternity & paternity leave

Qualifications

• Experience in hands-on leadership roles.
• Strong focus on people development and customer service.
• Ability to drive sales and manage P&L.

Responsibilities

• Leading from the front, working shoulder to shoulder with crew and managers.
• Managing all aspects of the store, including operations and planning.
• Driving the Five Guys culture and values.

Skills

Customer service

Leadership

Team development

Attention to detail

Job description

Social network you want to login/join with:

Quick Service Operations Leader ({{city}}), Slough

Client:

Five Guys UK

Location:

Slough, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Views:

3

Posted:

02.07.2025

Expiry Date:

16.08.2025

Job Description:

Burgers & Fries and Incredible Careers! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. Since 1986, we've maintained our 'perfect and serve' philosophy. We are a family-oriented business, enthusiastic, competitive, and committed to getting it done.

Rewards:

• An achievable 20% bonus scheme - paid quarterly
• An additional Secret Shopper bonus worth up to £2,000
• High Performer Awards and Bonuses
• Long service Love2Shop voucher rewards - 5 years £500, 10 years £1,000
• 33 Days paid holiday
• Paid breaks
• Free burgers, fries, and shakes while on shift
• Private medical via Vitality
• Life assurance
• Access to Wagestream, the financial wellbeing app

Other Perks:

• Days out and social events
• Invite to the annual General Manager conference
• Team competitions - Fry Cup and Olympics
• Employee discount program - Five Guys Perks
• Wellbeing support and employee assistance program (EAP)
• Development opportunities
• Enhanced Maternity & Paternity Leave
• Pension scheme

You'll be Enthusiastic About:

• Perfect Burgers and Fries
• Our values: Competitive, Enthusiastic, Family, Get It Done, and Integrity
• People - Experienced hands-on leadership skills
• Customer service
• People development

What You'll Be Doing:

• Leading from the front, working shoulder to shoulder with crew and managers
• Developing, leading, and managing the store team
• Paying close attention to detail
• Creating a positive and fun working environment
• Reward and recognition responsibilities
• Managing all aspects of the store, including operations and planning
• Driving the Five Guys culture and values
• Owning your P&L, driving sales and controlling costs
• Spotting potential and developing your team

Incredible Careers with Five Guys:

• Opportunities for higher volume stores, new store openings, area trainer, district manager, or support office roles
• Support and tools for career growth