Quartz Compliance Officer

Wren Kitchens; Barton-upon-Humber; On-site; GBP 28,000 - 37,000; Full time

Job summary

A leading company in the kitchen design sector, Wren Kitchens, seeks a Template Manager to ensure that high-quality plans are delivered across the business. This role involves training, auditing, and collaboration with teams to improve customer experience while offering competitive salaries and excellent benefits.

Benefits

Competitive salary plus quarterly bonus

Free on-site gym

Excellent training and development opportunities

Career progression

Free parking

High-quality IT equipment and software

Qualifications

• Excellent communication skills and attention to detail are necessary.
• Proficiency in technical processes and strong computer skills are emphasized.
• Knowledge of kitchen design and installation preferred.

Responsibilities

• Ensure high-quality plans delivered by template surveyors.
• Assist with queries and audit on-site templates for errors.
• Train others on new features in the planner and systems.

Skills

Excellent written and verbal communication skills

Keen attention to detail

Technical mindset

Strong computer skills

Organised

Tools

LT55 2D-3D planner system

Job description

About The Role

Main Responsibilities:

• Ensure high quality of plans are delivered by every template surveyor within the business.
• Assist templaters with queries regarding the survey.
• Audit on-site templates and collaborate with the team to correct errors to enhance customer experience.
• Work towards minimizing errors within the business.
• Train others on new features in the planner, process, and product.
• Act as the expert and go-to person for planner and Quartz product-related queries.
• Provide constructive feedback on opportunities within the planner, systems, and training to improve efficiency.
• Complete daily reports on plans checked, training sessions, and timesheets.
• Participate in regular meetings with peers to share feedback and ideas for improvement.
• Identify and report additional training needs to Template Training Managers.
• Attend training sessions for new launches, improvements, and changes to the planner system to maintain expert knowledge.
• Manage and update template equipment to ensure teams have necessary tools.
• Record audits and prepare performance reports.
• Adhere to policies and procedures related to Health and Safety, as outlined in the IMS Responsibilities document.

Our basic salary is £28,250 plus a quarterly bonus of up to £2,000, allowing you to earn up to £36,250 annually.

What Wren Offer

• 2 subsidised canteens
• Competitive salary plus up to £2,000 bonus quarterly
• Free on-site gym
• Excellent training and development opportunities
• Career progression
• Free parking
• High-quality IT equipment and software

About You

Essential Skills and Knowledge:

• Excellent written and verbal communication skills
• Keen attention to detail
• Technical mindset and process-driven approach
• Strong computer skills
• Organised, able to multi-task

Desired Skills and Knowledge:

• Proficiency in using design software LT55 2D-3D planner system
• Knowledge of kitchen design, installation, and legislation
• Analytical thinking for problem-solving

Applicants will undergo a basic criminal record check from the Disclosure & Barring Service before appointment. A criminal record does not necessarily disqualify a candidate; each case is assessed individually.

About The Company

Wren Kitchens is passionate about kitchens and our people! We have achieved milestones such as opening over 100 showrooms, launching in the USA, and winning awards including the UK's Number 1 place to work. Join our team, the Wren family, and be part of our continued success story!